Your vehicle report
2019 Dodge Journey
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 102
- Received Aug 2019 to Oct 2026
Owner reports
Most reported problems
- 1Rearview backup camera fails or goes black39 complaints · 38% of this vehicle’s complaints
- 2Seat belt fails to latch or retract6 complaints · 5.9% of this vehicle’s complaints
- 3Airbags fail to deploy in crashes5 complaints · 4.9% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #25V552000Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 7 crashes, 0 fires, 3 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 5 listed problems by system.
Engine & powertrain
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Body, doors & glass
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Driver assistance
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2019 | 2 |
| 2020 | 10 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 12 |
| 2024 | 18 |
| 2025 | 22 |
| 2026 (to Oct 2026) | 31 |
| Total | 102 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Rearview backup camera fails or goes black | 39 | 38% | 14.3× | NHTSA recall #25V552000 |
| Seat belt fails to latch or retract | 6 | 5.9% | – | |
| Airbags fail to deploy in crashes | 5 | 4.9% | – | |
| Headlights dim or fail at night | 4 | 3.9% | – | |
| Automatic transmission shifts unexpectedly or slips | 3 | 2.9% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #25V552000August 26, 2025219,577 vehicles affected
back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2019 Dodge Journey.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN