2012 Dodge Journey

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #17V432000July 7, 2017363,480 vehicles affected

  air bags: frontal

  Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

  Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

  Remedy

  Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

• NHTSA recall #16V273000May 6, 20168,569 vehicles affected

  steering: hydraulic power assist: hose, piping, and connections

  Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

  A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

  Remedy

  Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

• NHTSA recall #15V675000October 19, 2015275,187 vehicles affected

  electronic stability control (esc); service brakes, hydraulic: antilock/traction control/electronic limited slip

  Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

  If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

  Remedy

  Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

• NHTSA recall #15V431000July 7, 2015145,379 vehicles affected

  engine and engine cooling: engine

  Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

  If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

  Remedy

  Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

• NHTSA recall #11V550000November 10, 2011340 vehicles affected

  service brakes, hydraulic: fluid

  Chrysler is recalling certain model year 2012 Dodge Journey and Fiat 500 vehicles manufactured from october 24, 2011, through october 26, 2011. Some vehicles were assembled with contaminated brake fluid and may experience a degradation of the sealing components within the brake system.

  This could lead to loss of braking ability increasing the risk of a crash.

  Remedy

  Chrysler will notify owners and replace all brake components that come in contact with hydraulic brake fluid. This service will be performed free of charge. The safety recall began on march 1, 2012. Owners may contact Chrysler at 1-800-853-1403.

• NHTSA recall #11V487000September 29, 2011667 vehicles affected

  engine and engine cooling

  Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and town and country models, Dodge vehicles, including charger, durango, grand caravan and Journey models and Jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6L engines. These engines may experience connecting rod bearing failure due to debris inside the engine block.

  Connecting rod failure may lead to engine seizure which may increase the risk of a crash.

  Remedy

  Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact Chrysler at 1-800-853-1403.

Other model years

• 2009 1,433
• 2010 988
• 2011 169
• 2012
• 2013 353
• 2014 416
• 2015 554
• 2016 389
• 2017 202
• 2018 237
• 2019 102
• 2020 66