2009 Dodge Journey

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #16V273000May 6, 20168,569 vehicles affected

  steering: hydraulic power assist: hose, piping, and connections

  Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

  A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

  Remedy

  Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

• NHTSA recall #16V047000January 29, 2016110,482 vehicles affected

  air bags: frontal

  FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

  If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

  Remedy

  Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

• NHTSA recall #14V373000June 26, 2014722,705 vehicles affected

  air bags; electrical system: ignition: switch

  This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

  Remedy

  Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

• NHTSA recall #10V658000December 24, 201064,934 vehicles affected

  electrical system: wiring

  Chrysler is recalling certain model year 2009 Dodge Journey vehicles manufacturer from november 1, 2007, through november 7, 2008. The wires within the front door wire harnesses may fatigue and break, which Can interrupt the circuits for the side impact sensor(s), resulting in an airbag warning lamp illumination and loss of side crash sensing capability.

  In the event of a crash, the side airbag may not deploy, reducing the protection intended for the occupant and increasing the risk of injuries.

  Remedy

  Chrysler will notify owners and replace the left and right door wiring harnesses free of charge. The safety recall began on february 18, 2011. Owners may contact Chrysler at 1-800-853-1403.

• NHTSA recall #09V118000April 9, 20094,314 vehicles affected

  air bags; air bags: frontal; electrical system: wiring

  Chrysler is recalling 4,314 my 2009 Dodge Journey, Jeep grand cherokee, commander and wrangler vehicles. Wiring may be reversed on the steering column control module driver airbag squib connector. The driver's airbag may not deploy as intended.

  In the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect an occupant, increasing the risk of injuries.

  Remedy

  Dealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. The recall is expected to begin during may 2009. Owners may contact Chrysler at 1-800-853-1403.

• NHTSA recall #09V082000March 12, 200916,852 vehicles affected

  electrical system

  Chrysler is recalling 16,852 my 2009 Dodge Journey vehicles equipped without optional 115 volt auxiliary power outlet. An unused electrical connector for the optional 115 volt auxiliary power outlet option may become corroded and could short circuit.

  If the fuse for this circuit does not blow, the connector could overheat and potentially catch fire.

  Remedy

  Dealers will re-route and stow the 115 volt auxiliary power outlet connector and pull the 25 amp fuse to remove power from this unused circuit free of charge. The recall began on march 30, 2009. Owners may contact Chrysler at 1-800-853-1403.

• NHTSA recall #08V528000October 9, 2008712 vehicles affected

  power train: automatic transmission: control module (tcm/pcm/tecm)

  Chrysler is recalling 712 my 2009 sebring, Dodge caliber, avenger, Journey, Jeep patriot, and compass vehicles. A new adhesive used in the power train control module (PCM) manufacturing process Can cause the printed circuit board to break.

  This Can cause the engine to stall and cause a crash without warning.

  Remedy

  Dealers will replace the PCM free of charge. The recall began on november 10, 2008. Owners may contact Chrysler at 1-800-853-1403.

• NHTSA recall #08V247000June 3, 20086,692 vehicles affected

  electrical system: wiring

  Chrysler is recalling 6,692 my 2009 Dodge Journey vehicles equipped with a 3.5L engine. The engine wiring harness may contact the left transaxle mount.

  Damage to the wiring harness could result in an engine compartment fire.

  Remedy

  Dealers will inspect the engine wiring harness for damage. If the harness is damaged, the wiring will be repaired and a tie wrap installed to secure the harness away from the left transaxle mount. If no damage is found, a tie wrap will be installed to secure the harness away from the left transaxle mount. The recall began on july 7, 2008. Owners may contact Chrysler at 1-800-853-1403.

Other model years

• 2009
• 2010 988
• 2011 169
• 2012 377
• 2013 353
• 2014 416
• 2015 554
• 2016 389
• 2017 202
• 2018 237
• 2019 102
• 2020 66