Your vehicle report
2018 Dodge Journey
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 237
- Received Jun 2018 to Oct 2026
Owner reports
Most reported problems
- 1Rearview backup camera fails or goes black54 complaints · 23% of this vehicle’s complaints
- 2Seat belt fails to latch or retract17 complaints · 7.2% of this vehicle’s complaints
- 3Headlights dim or fail at night15 complaints · 6.3% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #22V723000Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Recall #18V523000Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 7 crashes, 2 fires, 7 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 19 listed problems by system.
Engine & powertrain
- Engine suddenly shuts off while driving
- Unintended acceleration despite braking
- Cruise control fails to disengage
1 more problem
Brakes
Electrical & lights
- Headlights dim or fail at night
- Jeep Cherokee stalls while driving
- Infotainment screen ghost-touches and changes on its own
1 more problem
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2018 | 12 |
| 2019 | 37 |
| 2020 | 25 |
| 2021 | 15 |
| 2022 | 11 |
| 2023 | 34 |
| 2024 | 30 |
| 2025 | 42 |
| 2026 (to Oct 2026) | 31 |
| Total | 237 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Rearview backup camera fails or goes black | 54 | 23% | 10.9× | NHTSA recall #18V396000, #18V398000 |
| Seat belt fails to latch or retract | 17 | 7.2% | 3.8× | |
| Headlights dim or fail at night | 15 | 6.3% | 5.3× | NHTSA recall #22V723000 |
| Jeep Cherokee stalls while driving | 8 | 3.4% | – | |
| Engine suddenly shuts off while driving | 8 | 3.4% | – | NHTSA recall #18V524000 |
| Airbags fail to deploy in crashes | 6 | 2.5% | – | |
| Infotainment screen ghost-touches and changes on its own | 6 | 2.5% | – | |
| Front brake rotors warp and wear early | 6 | 2.5% | – | |
| Tires blow out or tread separates | 5 | 2.1% | – | |
| Unintended acceleration despite braking | 5 | 2.1% | 2.3× | NHTSA recall #18V332000 |
| Cruise control fails to disengage | 5 | 2.1% | – | NHTSA recall #18V332000 |
| Water leaks into cabin during rain | 4 | 1.7% | – | |
| Rear door latch fails to open or close | 4 | 1.7% | – | |
| Automatic transmission shifts unexpectedly or slips | 4 | 1.7% | – | |
| Brake pedal sinks due to leaking lines | 4 | 1.7% | – | |
| Power steering rack leaks fluid | 4 | 1.7% | – | |
| Anti-lock brakes fail or lock up | 4 | 1.7% | – | |
| Power window regulator fails and window drops | 3 | 1.3% | – | |
| Instrument cluster or speedometer fails | 3 | 1.3% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #22V723000September 29, 202283,453 vehicles affected
exterior lighting
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy
Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
NHTSA recall #18V523000August 9, 2018154,335 vehicles affected
service brakes, hydraulic: foundation components: disc: caliper
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
NHTSA recall #18V524000August 9, 201812,779 vehicles affected
electrical system: wiring: front underhood
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA recall #18V396000June 14, 20181,741 vehicles affected
visibility: rearview mirrors/devices
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.
NHTSA recall #18V398000June 14, 20181,837 vehicles affected
back over prevention: sensing system: camera
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A loss of image in the rearview camera while backing up can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
NHTSA recall #18V332000May 17, 20184,815,661 vehicles affected
electrical system: software; electrical system: wiring; vehicle speed control: cruise control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2018 Dodge Journey.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN