Your vehicle report
2017 Dodge Journey
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 202
- Received Jan 2017 to Oct 2026
Owner reports
Most reported problems
- 1Seat belt fails to latch or retract17 complaints · 8.4% of this vehicle’s complaints
- 2Airbags fail to deploy in crashes12 complaints · 5.9% of this vehicle’s complaints
- 3Airbag warning light stays on11 complaints · 5.5% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #22V723000Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Recall #18V332000Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Check engine light comes on repeatedlyFirst signal: Aug 2019
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 12 crashes, 7 fires, 13 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2017 | 5 |
| 2018 | 26 |
| 2019 | 45 |
| 2020 | 20 |
| 2021 | 15 |
| 2022 | 20 |
| 2023 | 22 |
| 2024 | 17 |
| 2025 | 20 |
| 2026 (to Oct 2026) | 12 |
| Total | 202 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Seat belt fails to latch or retract | 17 | 8.4% | 5.8× | |
| Airbags fail to deploy in crashes | 12 | 5.9% | – | |
| Airbag warning light stays on | 11 | 5.5% | – | |
| Vehicle catches fire from wiring | 9 | 4.5% | – | |
| Check engine light comes on repeatedly | 8 | 4.0% | 7× | BrakeNews flag · First signal: Aug 2019 Model estimate of a matched recall within 24 months: 0.5% |
| Jeep Cherokee stalls while driving | 7 | 3.5% | – | |
| Engine suddenly shuts off while driving | 7 | 3.5% | – | |
| Anti-lock brakes fail or lock up | 7 | 3.5% | – | |
| Automatic transmission shifts unexpectedly or slips | 6 | 3.0% | – | |
| Unintended acceleration despite braking | 6 | 3.0% | – | NHTSA recall #18V332000 |
| Rearview backup camera fails or goes black | 5 | 2.5% | 2.7× | |
| Cruise control fails to disengage | 5 | 2.5% | – | NHTSA recall #18V332000 |
| Glass shatters or cracks without impact | 4 | 2.0% | – | |
| Headlights dim or fail at night | 4 | 2.0% | – | NHTSA recall #22V723000 |
| Steering wheel seizes or locks suddenly | 4 | 2.0% | – | |
| Transmission fails or loses power while driving | 4 | 2.0% | – | |
| Tailgate or trunk latch fails | 3 | 1.5% | – | |
| Tires blow out or tread separates | 3 | 1.5% | – | |
| Infotainment screen ghost-touches and changes on its own | 3 | 1.5% | – | |
| Battery drains and dies when parked | 3 | 1.5% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #22V723000September 29, 202283,453 vehicles affected
exterior lighting
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy
Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
NHTSA recall #18V332000May 17, 20184,815,661 vehicles affected
electrical system: software; electrical system: wiring; vehicle speed control: cruise control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2017 Dodge Journey.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN