Your vehicle report
2016 Dodge Journey
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 389
- Received Mar 2016 to Oct 2026
Owner reports
Most reported problems
- 1Seat belt fails to latch or retract33 complaints · 8.5% of this vehicle’s complaints
- 2Engine suddenly shuts off while driving28 complaints · 7.2% of this vehicle’s complaints
- 3Automatic transmission shifts unexpectedly or slips27 complaints · 6.9% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #18V332000Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Recall #16V907000Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 19 crashes, 4 fires, 16 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
- Jeep Cherokee stalls while driving
- Headlights dim or fail at night
- Infotainment screen ghost-touches and changes on its own
1 more problem
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2016 | 12 |
| 2017 | 26 |
| 2018 | 43 |
| 2019 | 82 |
| 2020 | 57 |
| 2021 | 39 |
| 2022 | 27 |
| 2023 | 30 |
| 2024 | 25 |
| 2025 | 28 |
| 2026 (to Oct 2026) | 20 |
| Total | 389 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Seat belt fails to latch or retract | 33 | 8.5% | 5.1× | |
| Engine suddenly shuts off while driving | 28 | 7.2% | – | NHTSA recall #16V907000 |
| Automatic transmission shifts unexpectedly or slips | 27 | 6.9% | – | NHTSA recall #16V461000 |
| Jeep Cherokee stalls while driving | 20 | 5.1% | – | |
| Anti-lock brakes fail or lock up | 18 | 4.6% | 4.8× | |
| Steering wheel seizes or locks suddenly | 14 | 3.6% | 3.8× | |
| Transmission fails or loses power while driving | 13 | 3.3% | – | NHTSA recall #16V461000 |
| Unintended acceleration despite braking | 11 | 2.8% | – | NHTSA recall #18V332000 |
| Airbags fail to deploy in crashes | 10 | 2.6% | – | |
| Ford Focus transmission clutch slips and hesitates | 8 | 2.1% | – | |
| Check engine light comes on repeatedly | 8 | 2.1% | – | |
| Airbag warning light stays on | 7 | 1.8% | – | |
| Headlights dim or fail at night | 6 | 1.5% | – | |
| Power steering cuts out while driving | 6 | 1.5% | – | NHTSA recall #16V273000 |
| Power window regulator fails and window drops | 5 | 1.3% | – | |
| Suspension clunking or rattling noise over bumps | 5 | 1.3% | – | |
| Transmission will not engage reverse gear | 5 | 1.3% | – | |
| Infotainment screen ghost-touches and changes on its own | 4 | 1.0% | – | |
| Vehicle catches fire from wiring | 4 | 1.0% | – | |
| Fuel pump fails and engine stalls | 4 | 1.0% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #18V332000May 17, 20184,815,661 vehicles affected
electrical system: software; electrical system: wiring; vehicle speed control: cruise control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA recall #16V907000December 16, 201642,231 vehicles affected
engine and engine cooling: engine
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
If the engine stalls, there is an increased the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
NHTSA recall #16V461000June 24, 201626,298 vehicles affected
power train: automatic transmission
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
NHTSA recall #16V273000May 6, 20168,569 vehicles affected
steering: hydraulic power assist: hose, piping, and connections
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2016 Dodge Journey.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN