2021 Jeep Grand Cherokee

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #24V436000June 13, 20241,033,433 vehicles affected

  back over prevention: sensing system: camera

  Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

  Remedy

  Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

• NHTSA recall #24V132000February 22, 2024338,238 vehicles affected

  steering: linkages: knuckle: spindle: arm; suspension: front: control arm: upper ball joint

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

  A loss of vehicle control increases the risk of a crash.

  Remedy

  Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

• NHTSA recall #23V577000August 14, 2023162,713 vehicles affected

  back over prevention: display function

  Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

  Remedy

  Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

• NHTSA recall #23V413000June 8, 2023305,282 vehicles affected

  suspension: rear: springs: coil springs

  Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

  Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

  Remedy

  Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

• NHTSA recall #23V352000May 18, 202389,372 vehicles affected

  steering: column

  Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

  A loss of steering control increases the risk of a crash.

  Remedy

  Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

• NHTSA recall #22V544000July 28, 202299,186 vehicles affected

  exterior lighting: tail lights

  Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

  A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

  Remedy

  Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

• NHTSA recall #22V284000April 28, 20221,308 vehicles affected

  engine and engine cooling: exhaust system: emission control: gas recirculation valve (egr valve)

  Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

  An unexpected loss of drive power increases the risk of a crash.

  Remedy

  Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

• NHTSA recall #22V180000March 24, 20224,586 vehicles affected

  child seat: vehicle tether anchor; seats: critical fasteners

  Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

  A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

  Remedy

  Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

• NHTSA recall #21V950000December 9, 202136,929 vehicles affected

  exterior lighting: headlights; exterior lighting: lighting control module: software

  Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

  Remedy

  Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

• NHTSA recall #21V873000November 10, 202199,255 vehicles affected

  air bags; air bags: air bag/restraint control module: software

  Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

  Disabled air bags can increase the risk of injury to occupants in a crash.

  Remedy

  Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

• NHTSA recall #21V797000October 14, 20217,082 vehicles affected

  exterior lighting: headlights

  Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

  Remedy

  Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

• NHTSA recall #21V729000September 21, 202169,138 vehicles affected

  back over prevention: sensing system: camera; visibility: rearview mirrors/devices

  Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

  Remedy

  FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

Other model years

• 1993 555
• 1994 588
• 1995 719
• 1996 893
• 1997 991
• 1998 1,028
• 1999 1,638
• 2000 1,447
• 2001 883
• 2002 1,476
• 2003 762
• 2004 1,295
• 2005 2,052
• 2006 1,280
• 2007 1,109
• 2008 734
• 2009 138
• 2010 118
• 2011 1,641
• 2012 1,644
• 2013 805
• 2014 2,384
• 2015 1,368
• 2016 312
• 2017 364
• 2018 855
• 2019 370
• 2020 241
• 2021
• 2022 268
• 2023 407
• 2024 252
• 2025 80
• 2026 31