Your vehicle report
2012 Jeep Grand Cherokee
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 1,644
- Received Dec 2011 to Sep 2026
Owner reports
Most reported problems
- 1Jeep Cherokee stalls while driving246 complaints · 15% of this vehicle’s complaints
- 2Engine suddenly shuts off while driving103 complaints · 6.3% of this vehicle’s complaints
- 3Fuel pump fails and engine stalls99 complaints · 6.0% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #19V813000Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Recall #17V572000Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 46 crashes, 105 fires, 35 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
- Jeep Cherokee stalls while driving
- Vehicle catches fire from wiring
- Engine won't start or cranks intermittently
1 more problem
Airbags, belts & seats
Steering, suspension & tires
- Power steering rack leaks fluid
- Power steering cuts out while driving
- Steering wheel seizes or locks suddenly
1 more problem
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2011 | 2 |
| 2012 | 20 |
| 2013 | 32 |
| 2014 | 229 |
| 2015 | 343 |
| 2016 | 181 |
| 2017 | 182 |
| 2018 | 123 |
| 2019 | 131 |
| 2020 | 178 |
| 2021 | 90 |
| 2022 | 32 |
| 2023 | 35 |
| 2024 | 17 |
| 2025 | 28 |
| 2026 (to Oct 2026) | 21 |
| Total | 1,644 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Jeep Cherokee stalls while driving | 246 | 15% | – | NHTSA recall #11V487000, #14V634000, #19V813000 |
| Engine suddenly shuts off while driving | 103 | 6.3% | 4.6× | NHTSA recall #19V813000 |
| Fuel pump fails and engine stalls | 99 | 6.0% | 6.1× | NHTSA recall #15V115000, #19V813000 |
| Vehicle catches fire from wiring | 81 | 4.9% | – | |
| Engine won't start or cranks intermittently | 48 | 2.9% | – | |
| Brake booster fails, leaving stiff pedal | 46 | 2.8% | – | NHTSA recall #17V572000 |
| Power steering rack leaks fluid | 32 | 1.9% | – | |
| Check engine light comes on repeatedly | 21 | 1.3% | – | |
| Power steering cuts out while driving | 21 | 1.3% | – | NHTSA recall #17V435000 |
| Brake pedal sinks due to leaking lines | 18 | 1.1% | – | |
| Unintended acceleration despite braking | 18 | 1.1% | 2.8× | |
| Automatic transmission shifts unexpectedly or slips | 14 | 0.9% | – | |
| Steering wheel seizes or locks suddenly | 13 | 0.8% | – | NHTSA recall #17V435000 |
| Airbag warning light stays on | 12 | 0.7% | – | |
| Airbags fail to deploy in crashes | 11 | 0.7% | – | |
| Radiator transmission cooler leaks fluid into transmission | 11 | 0.7% | – | |
| Dashboard melts, becomes sticky and glares | 10 | 0.6% | – | |
| Headlights dim or fail at night | 10 | 0.6% | – | |
| Suspension struts and shocks wear out early | 10 | 0.6% | – | |
| Vehicle suddenly loses engine power at speed | 10 | 0.6% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #19V813000November 14, 2019528,594 vehicles affected
electrical system
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Remedy
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
NHTSA recall #17V572000September 18, 2017646,394 vehicles affected
service brakes; service brakes, hydraulic: power assist
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
NHTSA recall #17V435000July 10, 2017442,214 vehicles affected
electrical system: alternator/generator/regulator
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
NHTSA recall #15V879000December 28, 2015389,252 vehicles affected
electrical system: wiring; interior lighting
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Remedy
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
NHTSA recall #15V115000February 27, 2015339,525 vehicles affected
electrical system
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
NHTSA recall #14V634000October 8, 2014435,081 vehicles affected
electrical system: alternator/generator/regulator
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
NHTSA recall #14V391000July 2, 2014653,562 vehicles affected
electrical system: wiring
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Remedy
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
NHTSA recall #14V154000April 1, 2014646,498 vehicles affected
service brakes; service brakes, hydraulic: power assist: vacuum
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
NHTSA recall #14V104000March 4, 201418,780 vehicles affected
service brakes, hydraulic: antilock/traction control/electronic limited slip
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
NHTSA recall #11V487000September 29, 2011667 vehicles affected
engine and engine cooling
Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and town and country models, Dodge vehicles, including charger, durango, Grand caravan and journey models and Jeep Grand Cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6L engines. These engines may experience connecting rod bearing failure due to debris inside the engine block.
Connecting rod failure may lead to engine seizure which may increase the risk of a crash.
Remedy
Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact Chrysler at 1-800-853-1403.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2012 Jeep Grand Cherokee.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN