Your vehicle report
2011 Jeep Grand Cherokee
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 1,641
- Received Sep 2010 to Oct 2026
Owner reports
Most reported problems
- 1Jeep Cherokee stalls while driving256 complaints · 16% of this vehicle’s complaints
- 2Engine suddenly shuts off while driving155 complaints · 9.4% of this vehicle’s complaints
- 3Engine won't start or cranks intermittently107 complaints · 6.5% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #19V813000Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Recall #17V572000Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Vehicle catches fire from wiringFirst signal: Apr 2015
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 53 crashes, 61 fires, 47 people injured, 2 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2010 | 4 |
| 2011 | 23 |
| 2012 | 21 |
| 2013 | 119 |
| 2014 | 507 |
| 2015 | 180 |
| 2016 | 122 |
| 2017 | 105 |
| 2018 | 126 |
| 2019 | 114 |
| 2020 | 142 |
| 2021 | 69 |
| 2022 | 34 |
| 2023 | 29 |
| 2024 | 24 |
| 2025 | 12 |
| 2026 (to Oct 2026) | 10 |
| Total | 1,641 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Jeep Cherokee stalls while driving | 256 | 16% | – | NHTSA recall #14V530000, #19V813000 |
| Engine suddenly shuts off while driving | 155 | 9.4% | – | NHTSA recall #19V813000 |
| Engine won't start or cranks intermittently | 107 | 6.5% | – | |
| Fuel pump fails and engine stalls | 91 | 5.5% | – | NHTSA recall #14V530000, #19V813000 |
| Vehicle catches fire from wiring | 61 | 3.7% | 12× | BrakeNews flag · First signal: Apr 2015 Model estimate of a matched recall within 24 months: 0.8% |
| Brake booster fails, leaving stiff pedal | 55 | 3.4% | – | NHTSA recall #17V572000 |
| Airbags fail to deploy in crashes | 27 | 1.7% | – | |
| Brake pedal sinks due to leaking lines | 22 | 1.3% | – | |
| Unintended acceleration despite braking | 20 | 1.2% | – | |
| Ignition key sticks or will not turn | 19 | 1.2% | – | |
| Dashboard cracks near passenger airbag | 17 | 1.0% | – | |
| Battery drains and dies when parked | 16 | 1.0% | – | |
| Headlights dim or fail at night | 15 | 0.9% | – | |
| Suspension struts and shocks wear out early | 12 | 0.7% | – | |
| Power steering cuts out while driving | 12 | 0.7% | – | |
| Rear door latch fails to open or close | 11 | 0.7% | – | |
| Heater blows cold air, defroster fails | 11 | 0.7% | – | |
| Automatic emergency braking applies without reason | 11 | 0.7% | – | |
| Radiator transmission cooler leaks fluid into transmission | 11 | 0.7% | – | |
| Check engine light comes on repeatedly | 9 | 0.5% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #19V813000November 14, 2019528,594 vehicles affected
electrical system
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Remedy
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
NHTSA recall #17V572000September 18, 2017646,394 vehicles affected
service brakes; service brakes, hydraulic: power assist
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
NHTSA recall #15V879000December 28, 2015389,252 vehicles affected
electrical system: wiring; interior lighting
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Remedy
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
NHTSA recall #14V530000September 4, 2014189,206 vehicles affected
electrical system
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
NHTSA recall #14V391000July 2, 2014653,562 vehicles affected
electrical system: wiring
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Remedy
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
NHTSA recall #14V154000April 1, 2014646,498 vehicles affected
service brakes; service brakes, hydraulic: power assist: vacuum
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2011 Jeep Grand Cherokee.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN