2021 Jeep Cherokee

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #26V290000May 7, 202661,711 vehicles affected

  power train

  Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

  A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

  Remedy

  Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

• NHTSA recall #24V516000July 8, 202413 vehicles affected

  air bags: side/window: curtain

  Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

  An air bag that does not deploy as intended can increase the risk of injury in a crash.

  Remedy

  Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

• NHTSA recall #21V310000May 4, 202118,800 vehicles affected

  power train: automatic transmission: cooler/radiator: hoses and fittings

  Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

  A transmission fluid leak increases the risk of a fire.

  Remedy

  Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

• NHTSA recall #20V657000October 27, 2020698 vehicles affected

  suspension: front: control arm: lower arm

  Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

  A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

  Remedy

  Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Other model years

• 1987 57
• 1988 97
• 1989 191
• 1990 270
• 1991 233
• 1992 113
• 1993 418
• 1994 519
• 1995 608
• 1996 447
• 1997 390
• 1998 399
• 1999 366
• 2000 369
• 2001 229
• 2014 2,650
• 2015 1,794
• 2016 1,413
• 2017 1,338
• 2018 688
• 2019 1,672
• 2020 334
• 2021
• 2022 52