Your vehicle report
2018 Jeep Cherokee
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 688
- Received Nov 2017 to Oct 2026
Owner reports
Most reported problems
- 1Jeep Cherokee stalls while driving78 complaints · 11% of this vehicle’s complaints
- 2Gear shifter fails to register Park62 complaints · 9.0% of this vehicle’s complaints
- 3Engine suddenly shuts off while driving49 complaints · 7.1% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #25V011000Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
- Recall #18V524000Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Transfer case shifts into 4-wheel drive unexpectedlyFirst signal: Aug 2023 · Recent surge
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 11 crashes, 5 fires, 7 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2017 | 2 |
| 2018 | 35 |
| 2019 | 128 |
| 2020 | 144 |
| 2021 | 75 |
| 2022 | 51 |
| 2023 | 43 |
| 2024 | 61 |
| 2025 | 89 |
| 2026 (to Oct 2026) | 60 |
| Total | 688 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Jeep Cherokee stalls while driving | 78 | 11% | 38.2× | NHTSA recall #17V670000 |
| Gear shifter fails to register Park | 62 | 9.0% | – | |
| Engine suddenly shuts off while driving | 49 | 7.1% | – | NHTSA recall #18V524000 |
| Engine burns excessive oil between changes | 41 | 6.0% | – | |
| Automatic transmission shifts unexpectedly or slips | 38 | 5.5% | 0.6× | |
| Turn signals work intermittently or fail | 34 | 4.9% | – | |
| Check engine light comes on repeatedly | 17 | 2.5% | 1.1× | |
| Transfer case shifts into 4-wheel drive unexpectedly | 16 | 2.3% | 30.7× | BrakeNews flag · First signal: Aug 2023 · Recent surge Model estimate of a matched recall within 24 months: 0.7% |
| Instrument cluster or speedometer fails | 10 | 1.5% | – | |
| Battery drains and dies when parked | 9 | 1.3% | – | |
| Parking brake fails to hold or release | 8 | 1.2% | – | |
| Glass shatters or cracks without impact | 7 | 1.0% | – | |
| Head gasket leaks coolant into engine | 6 | 0.9% | – | |
| Automatic emergency braking applies without reason | 6 | 0.9% | – | |
| Door ajar light stays on when closed | 5 | 0.7% | – | |
| Airbags fail to deploy in crashes | 5 | 0.7% | – | |
| Fuel tank or line leaks gasoline | 5 | 0.7% | – | |
| Vehicle catches fire from wiring | 5 | 0.7% | – | |
| Steering wheel shakes violently at highway speed | 5 | 0.7% | – | |
| Brake lights fail or stay on | 5 | 0.7% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #25V011000January 16, 202563,130 vehicles affected
power train
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
NHTSA recall #18V524000August 9, 201812,779 vehicles affected
electrical system: wiring: front underhood
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA recall #18V494000July 26, 2018702 vehicles affected
power train: axle assembly: axle shaft
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
NHTSA recall #18V332000May 17, 20184,815,661 vehicles affected
electrical system: software; electrical system: wiring; vehicle speed control: cruise control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA recall #18V282000May 1, 201848,990 vehicles affected
fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.
NHTSA recall #17V670000October 24, 2017357 vehicles affected
engine and engine cooling: engine
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
NHTSA recall #17V543000August 31, 201722,242 vehicles affected
equipment: other: labels; wheels: rim
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Remedy
Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2018 Jeep Cherokee.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN