2000 Ford Windstar

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #15V608000September 29, 2015283,413 vehicles affected

  suspension: rear: axle: non-powered axle assembly

  Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

  If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.

• NHTSA recall #12V193000May 3, 201227,000 vehicles affected

  power train: axle assembly

  Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from september 1, 1997, through july 3, 2003, and currently registered or originally sold in virginia. Over time, corrosion Can weaken the rear axle making it susceptible to torsional stress. Corrosion and stress Can lead to cracks which, if undetected, Can increase and result in a complete fracture of the axle.

  A fractured axle Can affect vehicle handling and increase the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will inspect and install rear axle reinforcement brackets, or replace the axles, as necessary. This service will be performed free of charge. The recall began on june 19, 2012. Owners may contact Ford at 1-866-436-7332.

• NHTSA recall #12V194000May 3, 201223,000 vehicles affected

  suspension: front: control arm

  Ford is recalling certain model year 1999-2003 Windstar vehicles originally sold in or currently registered in the state of virginia. Corrosion-related fractures of the front lower control arm rear attaching brackets and body mount attachments may occur.

  A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. A separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft. Either condition could result in significant loss of steering control, increasing the risk of a crash.

  Remedy

  Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. The recall began on june 18, 2012. Owners may contact Ford at 1-866-436-7332.

• NHTSA recall #12V195000May 3, 20129,192 vehicles affected

  suspension: rear: axle: non-powered axle assembly

  Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from september 1, 1997, through july 3, 2003, registered in puerto rico. Due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle Can crack.

  A fractured axle may result in a loss of vehicle control, increasing the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall began on june 1, 2012. Owners may contact the Ford motor company customer relationship center at 1-866-436-7332.

• NHTSA recall #11V030000January 26, 2011425,288 vehicles affected

  structure: frame and members: underbody shields

  Ford is recalling certain model year 1999-2003 Windstar vehicles originally sold in or currently registered in the states of connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, utah, vermont, west virginia, and wisconsin. A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. A separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft.

  This could result in reduced steering control increasing the risk of a crash.

  Remedy

  Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge. If repairs cannot be made to a vehicle, Ford will offer to repurchase the vehicle. The safety recall is expected to begin on or before february 21, 2011. Owners may contact Ford at 1-866-436-7332.

• NHTSA recall #10V385000August 26, 2010492,650 vehicles affected

  suspension: rear: axle: non-powered axle assembly

  Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. After many years of vehicle service in these areas, corrosion Can weaken the rear axle, making it susceptible to torsional stress. Corrosion and stress Can lead to cracks which if undetected Can propagate and result in a complete fracture of the axle.

  A fractured axle Can affect vehicle handling and increase the risk of a crash.

  Remedy

  As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact Ford at 1-866-436-7332.

• NHTSA recall #09V399000October 13, 20094,500,000 vehicles affected

  vehicle speed control

  Ford is recalling model years 1995-2003 Windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 F-250 sd through F-550 sd diesel, 1992-2003 E-150 through E-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 F53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.

  A vehicle fire could occur with or without the engine running.

  Remedy

  Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 Windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on october 27, 2009. Owners may contact Ford at 1-888-222-2751.

• NHTSA recall #02V072000March 11, 2002417,037 vehicles affected

  trailer hitches

  In some minivans, water and other contaminants (dirt, salt, etc.) Can enter into the right rear passenger compartment due to a missing body sealer.

  This could cause a short circuit in the electrical connector at the rear wire harness. A short circuit Can lead to malfunctions of the rear lighting system, reverse park-aid system, or trailer tow electrical system. A sustained short circuit Can result in melted connectors and potentially lead to a fire.

  Remedy

  Dealers will inspect the electrical connector and surrounding area for absence of body sealing and corrosion. If corrosion is present, dealers will service the body gaps, repair corroded connectors, and apply a protective patch to the connector assembly and body hole. If corrosion is not present but the body sealer is missing, dealers will service the body gaps and apply a protective patch to the connector assembly and body hole. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.

• NHTSA recall #01V261000August 15, 2001598,256 vehicles affected

  visibility: windshield wiper/washer: motor

  Vehicle description: mini vans. Contaminants such as water, salt, and windshield washer solution Can enter the wiper motor cover assembly through pinholes on the exterior of the cover that are used in the molding process. In addition, on certain of the vehicles built between february and august 2000, a switch located in the plastic cover of the wiper motor gear case could malfunction and overheat. Either of these conditions could potentially result in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke, or ignition of the plastic cover material. Contaminant entry could also result in unintended wiper motor operation.

  Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. Loss of visibility while driving increases the risk of a crash.

  Remedy

  Dealers will install a new wiper cover with improved sealing and water resistance. Owner notification begain august 27, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.

• NHTSA recall #01V262000August 15, 2001413,245 vehicles affected

  equipment: appliance: air conditioner

  Vehicle description: mini vans equipped with auxiliary rear air-conditioning. If the auxiliary air-conditioning blower motor stops turning while in the medium-low blower speed setting, there is the potential that the resistor may become hot and smoke.

  The motor could potentially catch on fire.

  Remedy

  Dealers will install a jumper wire that will ensure that the medium-low blower speed setting is protected by the thermal limiter. Owner notification began augsut 27, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.

• NHTSA recall #01V207000June 22, 200145,800 vehicles affected

  vehicle speed control: accelerator pedal

  Vehicle description: minivans equipped with an adjustable pedal option. The driver floor mat could interfere with the accelerator pedal.

  This Can result in a stuck throttle, increasing the risk of a crash.

  Remedy

  Dealers will replace both front driver and passenger side floor mats in the vehicle. Owner notification began july 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.

• NHTSA recall #00V351000October 30, 2000180,000 vehicles affected

  electrical system: wiring: interior/under dash

  Vehicle description: minivans built with instrument clusters without the message center, fail to comply with the requirements of standard no. 118, "power-operated window, partition, and roof panel systems." the power windows may be operable after the ignition has been turned to the "off" position and the front doors are opened.

  The standard requires that power operated windows may be closed only when the key is in the "on," "start," or "accessory" positions, or during the interval between the time the key is turned off, and the opening of either of the vehicle's front doors.

  Remedy

  Dealers will reconfigure the vehicle front end electronic module.

• NHTSA recall #00V228001August 18, 2000144,435 vehicles affected

  seat belts

  Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and mini vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."

  In the event of a vehicle crash, the occupant may not be properly restrained.

  Remedy

  Dealers will inspect the date code on certain seat belt buckles of your vehicle and replace all seat belt buckles that fall within the suspect date code range. Owner notification began october 26, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.

• NHTSA recall #00V164000June 19, 20003,000 vehicles affected

  fuel system, gasoline: delivery

  Vehicle description: mini vans. These vehicles may have incorrectly fuel line end forms which could result in a lower than specified pull apart force for the installed fuel line connection.

  Fuel leakage, in the presence of an ignition source, could result in a fire.

  Remedy

  Dealers will install a redundant fuel line clip on the fuel supply and return line connections at the rear of the chassis fuel line bundle.

• NHTSA recall #00V020000January 31, 20001,475 vehicles affected

  visibility: glass, side/rear

  Vehicle description: mini vans. These vehicles may have been built with incorrect urethane, resulting in an adhesive bond rather than the intended molecular bond for the front windshield and rear liftgate glass.

  If the bond deteriorates, it could provide less than the intended level of glass retention in the event of a crash.

  Remedy

  Dealers will replace the windshield and liftgate glass.

Other model years

• 1995 3,326
• 1996 1,386
• 1997 192
• 1998 1,433
• 1999 1,522
• 2000
• 2001 1,686
• 2002 1,353
• 2003 1,510