2003 Ford Crown Victoria

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #15V861000December 22, 2015296,004 vehicles affected

  exterior lighting: headlights

  Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

  A loss of headlights can reduce driver visibility and increase the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.

• NHTSA recall #05V206000May 9, 2005132,800 vehicles affected

  electrical system: wiring: interior/under dash

  On certain police interceptors (cvpi) and commercial heavy duty (taxi) vehicles, at extremely high operating temperatures, the sound insulating panel, located under the vehicle positioned between the exhaust system and the underbody, could sag and possibly contact the surface of the catalytic converter.

  If this occurs, the insulator might experience charring of the outer layer, burning odor, or smoke which may ultimately result in a fire.

  Remedy

  Dealers will remove the existing dash insulator and install a revised design insulator pad free of charge. The recall began on june 3, 2005. Owners may contact Ford at 1-800-392-3673.

• NHTSA recall #04V328000July 7, 200447,314 vehicles affected

  suspension: rear

  Certain police, commercial, and passenger vehicles sold to fleets typically input higher loads into the vehicle chassis overloading the wheel bearings and axles.

  This could lead to early bearing failure and ultimately to axle shaft fracture. In the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. Loss of drive function could lead to a crash.

  Remedy

  Dealers will replace the rear wheel bearings, seals,and axle shafts. The recall began on july 15, 2004. Owners should contact Ford at 1-800-392-3673.

• NHTSA recall #03V472000November 6, 20034,218 vehicles affected

  fuel system, other: storage: tank assembly

  On certain natural gas vehicles, if a flame from a vehicle interior fire becomes locally directed at the natural gas fuel tank located immediately behind the rear seat, the flame could damage the fiberglass wrap on the tank weakening the tank.

  If the strength of the tank is significantly compromised, it could rupture, increasing the risk of a fire.

  Remedy

  Dealers will install an insulator behind the current seat back. Owner notification began on january 7, 2004. Owners should contact Ford at 1-800-392-3673.

• NHTSA recall #03V279000August 5, 200329,946 vehicles affected

  wheels

  On certain police and taxi vehicles equipped with steel wheels, some of the wheels may develop cracks in the rim near the weld line that connects the rim to the disk.

  The cracks Can ultimately result in rapid air loss from the tire and could affect vehicle control, increasing the risk of a crash.

  Remedy

  Dealers will inspect and replace the four road wheels and spare wheel with the manufacturing date codes of august 18, 2001 through september 22, 2002. In addition, Ford is providing extended warranty coverage for wheels on 2003 Crown Victoria police interceptor and taxis built from october 1, 2002 through april 29, 2003. These wheels are exhibiting cracks at a substantially lower rate than those wheels included in the recall. Owner notification began on august 8, 2003. Owners should contact Ford at 1-800-392-3673.

Other model years

• 1986 27
• 1987 41
• 1988 42
• 1989 72
• 1990 43
• 1991 55
• 1992 310
• 1993 182
• 1994 192
• 1995 250
• 1996 276
• 1997 288
• 1998 119
• 1999 134
• 2000 85
• 2001 53
• 2002 58
• 2003
• 2004 138
• 2005 193
• 2006 53
• 2007 50
• 2008 50
• 2009 44