Your vehicle report
2002 Ford Crown Victoria
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 58
- Received Dec 2001 to Aug 2025
Owner reports
Most reported problems
- 1Spark plugs blow out of cylinder head4 complaints · 6.9% of this vehicle’s complaints
- 2Airbags fail to deploy in crashes3 complaints · 5.2% of this vehicle’s complaints
- 3Headlights dim or fail at night3 complaints · 5.2% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #03V472000On certain natural gas vehicles, if a flame from a vehicle interior fire becomes locally directed at the natural gas fuel tank located immediately behind the rear seat, the flame could damage the fiberglass wrap on the tank weakening the tank.
- Recall #02V249000On certain natural gas model vehicles, a t-fitting that connects fuel tanks #3 and #4 can develop a leak when the solenoid valves are energized, such as when the ignition switch is in the on position or during refueling.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 9 crashes, 3 fires, 5 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 6 listed problems by system.
Engine & powertrain
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2001 | 1 |
| 2002 | 10 |
| 2003 | 14 |
| 2004 | 6 |
| 2005 | 3 |
| 2006 | 1 |
| 2007 | 2 |
| 2008 | 3 |
| 2009 | 4 |
| 2010 | 0 |
| 2011 | 2 |
| 2012 | 2 |
| 2013 | 1 |
| 2014 | 4 |
| 2015 | 0 |
| 2016 | 3 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 (to Oct 2026) | 0 |
| Total | 58 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Spark plugs blow out of cylinder head | 4 | 6.9% | – | |
| Airbags fail to deploy in crashes | 3 | 5.2% | – | |
| Headlights dim or fail at night | 3 | 5.2% | – | |
| Fuel tank or line leaks gasoline | 3 | 5.2% | – | NHTSA recall #02V249000 |
| Vehicle catches fire from wiring | 3 | 5.2% | – | NHTSA recall #03V472000 |
| Steering wanders or pulls at highway speed | 3 | 5.2% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #03V472000November 6, 20034,218 vehicles affected
fuel system, other: storage: tank assembly
On certain natural gas vehicles, if a flame from a vehicle interior fire becomes locally directed at the natural gas fuel tank located immediately behind the rear seat, the flame could damage the fiberglass wrap on the tank weakening the tank.
If the strength of the tank is significantly compromised, it could rupture, increasing the risk of a fire.
Remedy
Dealers will install an insulator behind the current seat back. Owner notification began on january 7, 2004. Owners should contact Ford at 1-800-392-3673.
NHTSA recall #02V249000September 6, 2002574 vehicles affected
fuel system, other: storage: tank assembly
On certain natural gas model vehicles, a t-fitting that connects fuel tanks #3 and #4 Can develop a leak when the solenoid valves are energized, such as when the ignition switch is in the on position or during refueling.
A gas leak of sufficient quantity concentrated in an area to create a combustible mixture and in the presence of an ignition source could result in a fire.
Remedy
Dealers will install a redesigned "t" fitting on #4 fuel tank and tested for leakage. Owner notification began september 13, 2002. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2002 Ford Crown Victoria.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN