Your vehicle report
2013 Chrysler Town AND Country
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 681
- Received Nov 2012 to Sep 2026
Owner reports
Most reported problems
- 1Engine suddenly shuts off while driving53 complaints · 7.8% of this vehicle’s complaints
- 2Seat belt fails to latch or retract43 complaints · 6.3% of this vehicle’s complaints
- 3Airbags fail to deploy in crashes25 complaints · 3.7% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #25V876000Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- Recall #14V234000Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 15 crashes, 9 fires, 30 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 15 |
| 2014 | 56 |
| 2015 | 232 |
| 2016 | 36 |
| 2017 | 40 |
| 2018 | 57 |
| 2019 | 68 |
| 2020 | 51 |
| 2021 | 35 |
| 2022 | 28 |
| 2023 | 27 |
| 2024 | 20 |
| 2025 | 10 |
| 2026 (to Oct 2026) | 5 |
| Total | 681 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Engine suddenly shuts off while driving | 53 | 7.8% | – | |
| Seat belt fails to latch or retract | 43 | 6.3% | – | NHTSA recall #25V876000 |
| Airbags fail to deploy in crashes | 25 | 3.7% | – | NHTSA recall #13V283000, #13V291000 |
| Rear door latch fails to open or close | 24 | 3.5% | – | |
| Jeep Cherokee stalls while driving | 21 | 3.1% | – | |
| Engine won't start or cranks intermittently | 17 | 2.5% | – | |
| Airbag warning light stays on | 15 | 2.2% | – | |
| Fuel pump fails and engine stalls | 15 | 2.2% | – | |
| Ignition key sticks or will not turn | 13 | 1.9% | – | |
| Headlights dim or fail at night | 10 | 1.5% | – | |
| Vehicle catches fire from wiring | 10 | 1.5% | – | |
| Unintended acceleration despite braking | 10 | 1.5% | – | |
| Power steering cuts out while driving | 8 | 1.2% | – | |
| Glass shatters or cracks without impact | 7 | 1.0% | – | |
| Check engine light comes on repeatedly | 7 | 1.0% | – | |
| Tailgate or trunk latch fails | 6 | 0.9% | – | |
| Engine stalls and loses power while driving | 6 | 0.9% | – | |
| Automatic transmission shifts unexpectedly or slips | 6 | 0.9% | – | |
| Head gasket leaks coolant into engine | 6 | 0.9% | – | |
| Transmission fails or loses power while driving | 6 | 0.9% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #25V876000December 17, 202586 vehicles affected
equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA recall #14V234000May 7, 2014644,757 vehicles affected
electrical system
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
An overheated switch may result in a vehicle fire.
Remedy
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
NHTSA recall #13V283000July 2, 2013224,264 vehicles affected
air bags; electrical system
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
NHTSA recall #13V291000July 2, 2013184 vehicles affected
air bags
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2013 Chrysler Town AND Country.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN