Your vehicle report
2012 Chrysler Town AND Country
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 634
- Received Mar 2012 to Jul 2026
Owner reports
Most reported problems
- 1Engine suddenly shuts off while driving61 complaints · 9.6% of this vehicle’s complaints
- 2Rear door latch fails to open or close27 complaints · 4.3% of this vehicle’s complaints
- 3Fuel pump fails and engine stalls21 complaints · 3.3% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #25V876000Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- Recall #14V234000Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Engine suddenly shuts off while drivingFirst signal: Apr 2017
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 7 crashes, 16 fires, 24 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2012 | 8 |
| 2013 | 8 |
| 2014 | 65 |
| 2015 | 196 |
| 2016 | 57 |
| 2017 | 46 |
| 2018 | 46 |
| 2019 | 64 |
| 2020 | 51 |
| 2021 | 25 |
| 2022 | 22 |
| 2023 | 21 |
| 2024 | 9 |
| 2025 | 12 |
| 2026 (to Oct 2026) | 4 |
| Total | 634 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Engine suddenly shuts off while driving | 61 | 9.6% | 10× | BrakeNews flag · First signal: Apr 2017 Model estimate of a matched recall within 24 months: 0.4% |
| Rear door latch fails to open or close | 27 | 4.3% | – | |
| Fuel pump fails and engine stalls | 21 | 3.3% | – | |
| Engine won't start or cranks intermittently | 19 | 3.0% | – | |
| Ignition key sticks or will not turn | 15 | 2.4% | 29.4× | |
| Vehicle catches fire from wiring | 15 | 2.4% | – | |
| Seat belt fails to latch or retract | 12 | 1.9% | – | NHTSA recall #25V876000 |
| Jeep Cherokee stalls while driving | 12 | 1.9% | – | NHTSA recall #11V487000 |
| Tailgate or trunk latch fails | 11 | 1.7% | – | |
| Headlights dim or fail at night | 11 | 1.7% | – | |
| Unintended acceleration despite braking | 11 | 1.7% | – | |
| Check engine light comes on repeatedly | 11 | 1.7% | – | |
| Side mirrors give poor rear visibility | 10 | 1.6% | – | |
| Engine stalls and loses power while driving | 10 | 1.6% | – | |
| Front brake rotors warp and wear early | 7 | 1.1% | – | |
| Fuel tank or line leaks gasoline | 6 | 0.9% | – | |
| Steering wheel seizes or locks suddenly | 6 | 0.9% | – | |
| Battery drains and dies when parked | 6 | 0.9% | – | |
| Vehicle suddenly loses engine power at speed | 6 | 0.9% | – | |
| Airbags fail to deploy in crashes | 5 | 0.8% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #25V876000December 17, 202586 vehicles affected
equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA recall #14V234000May 7, 2014644,757 vehicles affected
electrical system
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
An overheated switch may result in a vehicle fire.
Remedy
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
NHTSA recall #12V191000May 2, 2012471 vehicles affected
equipment
Chrysler is recalling certain model year 2012 Town And Country And Dodge grand caravan vehicles, manufactured from march 9, 2012 through march 12, 2012. Some vehicles may be equipped with a right side liftgate pinch sensor that does not function properly. As a result, increased force may be required in order to stop the power liftgate during final closing stages.
The power liftgate door may close on an appendage, increasing the risk of injury.
Remedy
Chrysler will notify owners, And dealers will inspect And replace the right side liftgate pinch sensors, free of charge. The safety recall began on may 18, 2012. Owners may contact Chrysler at 1-800-853-1403.
NHTSA recall #12V141000April 3, 2012289 vehicles affected
suspension: rear
Chrysler is recalling certain model year 2012 Town And Country And Dodge grand caravan vehicles manufactured from november 15, 2011, through november 21, 2011. Some vehicles may be equipped with right rear hub And bearing assemblies that were not fully machined.
This could result in a decrease in durability, which may lead to wheel separation, increasing the risk of a crash.
Remedy
Chrysler will notify owners, And dealers will replace the right rear hub And bearing assembly, free of charge. The safety recall began on april 27, 2012. Owners may contact Chrysler at 1-800-853-1403.
NHTSA recall #11V487000September 29, 2011667 vehicles affected
engine and engine cooling
Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 And Town And Country models, Dodge vehicles, including charger, durango, grand caravan And journey models And Jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6L engines. These engines may experience connecting rod bearing failure due to debris inside the engine block.
Connecting rod failure may lead to engine seizure which may increase the risk of a crash.
Remedy
Chrysler will notify owners And replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact Chrysler at 1-800-853-1403.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2012 Chrysler Town AND Country.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN