2002 Chrysler Town AND Country

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #04V531000November 2, 2004238,000 vehicles affected

  equipment: electrical: radio/tape deck/cd etc.

  On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio And result in a short circuit that subsequently sends direct current to the rear speakers.

  This could result in a speaker fire.

  Remedy

  Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on january 31, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.

• NHTSA recall #04V386000August 5, 2004681,000 vehicles affected

  steering: hydraulic power assist: hose, piping, and connections

  On certain minivans equipped with 3.3 or 3.8L V-6 engine, the upper power steering cooler hose may split And cause a fluid leak.

  Power steering fluid leakage in the presence of an ignition source Can result in an under hood fire.

  Remedy

  Dealers will replace the upper power steering cooler hose. This recall began on september 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

• NHTSA recall #02V274000October 8, 2002116,029 vehicles affected

  fuel system, gasoline: storage: tank assembly

  On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.

  Fuel leakage in the presence of an ignition source Can result in an underbody fire.

  Remedy

  Dealers will inspect the fuel tank And replace it if necessary. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date And do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

• NHTSA recall #01V310000October 4, 200152,649 vehicles affected

  child seat

  Vehicle description: certain mini vans fail to comply with requirements of FMVSS no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages And child restraint anchorage systems as required by the standard.

  In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.

  Remedy

  Owners will be provided with the necessary child restraint system information. Owner notification is expected to begin october 8, 2001. Owners who do not receive the free information within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Other model years

• 1991 25
• 1992 135
• 1993 214
• 1994 154
• 1995 58
• 1996 938
• 1997 388
• 1998 296
• 1999 362
• 2000 306
• 2001 462
• 2002
• 2003 245
• 2004 167
• 2005 857
• 2006 431
• 2007 219
• 2008 1,939
• 2009 707
• 2010 1,556
• 2011 773
• 2012 634
• 2013 681
• 2014 636
• 2015 383
• 2016 527