2002 Cadillac Deville

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #14V355000June 23, 20143,141,731 vehicles affected

  electrical system: ignition

  This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

  Remedy

  GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

• NHTSA recall #03V238000July 1, 2003102,212 vehicles affected

  fuel system, gasoline: storage: tank assembly

  On certain Cadillac Deville and seville passenger vehicles, funeral coaches, and limousines equipped with a V8 (4.6L) engine, Oldsmobile aurora passenger vehicles equipped with a V8 (4.0L ) engine, and Pontiac bonneville ssei passenger vehicles equipped with a supercharged V6 (3.8L) engine, the fuel tank pressure sensors are unusually susceptible to malfunctions. If the sensor malfunctions, excessive vacuum Can be applied during self-diagnostic testing.

  Fuel system components Can be damaged and fuel Can leak from the vehicle when it is refueled. Fuel leakage in the presence of an ignition source Can result in a fire.

  Remedy

  Dealers will replace the fuel tank pressure sensor. Owner notification began on october 17, 2003. Owners should contact Cadillac at 1-866-982-2339; Oldsmobile at 1-800-630-6537; or Pontiac at 1-800-620-7668.

• NHTSA recall #02V227000September 5, 2002269,169 vehicles affected

  seat belts: front: retractor

  Certain passenger vehicles contain driver and front passenger lap and/or shoulder belt retractors that may not remain locked up as designed during a crash in which the belt pretensioners deploy.

  In such a crash, this could result in an increase in injury for that occupant.

  Remedy

  Dealers will install a retainer kit in the driver and passenger safety belt pretensioner. Owner notification began january 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Cadillac at 1-800-458-8006.

• NHTSA recall #02V222000August 9, 2002133,221 vehicles affected

  air bags: frontal

  Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.

  Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.

  Remedy

  Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Buick at 1-800-521-7300, Cadillac at 1-800-458-8006, Chevrolet at 1-800-222-1020, Gmc at 1-800-462-8782, Oldsmobile at 1-800-442-6537, or Pontiac at 1-800-762-2737.

• NHTSA recall #02V067000March 6, 2002249 vehicles affected

  steering: gear box (other than rack and pinion)

  Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns.

  If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result.

  Remedy

  Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Buick at 1-800-521-7300 or Cadillac at 1-800-458-8006.

Other model years

• 1987 40
• 1988 28
• 1989 48
• 1990 76
• 1991 87
• 1992 135
• 1993 92
• 1994 127
• 1995 129
• 1996 218
• 1997 269
• 1998 237
• 1999 187
• 2000 225
• 2001 175
• 2002
• 2003 145
• 2004 167
• 2005 95