Your vehicle report
2024 Kia Sorento
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 44
- Received Mar 2024 to Oct 2026
Owner reports
Most reported problems
- 1Glass shatters or cracks without impact8 complaints · 18% of this vehicle’s complaints
- 2Seat belt fails to latch or retract3 complaints · 6.8% of this vehicle’s complaints
- 3Horn fails with airbag warning light3 complaints · 6.8% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #25V006000Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
- Recall #24V287000Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Glass shatters or cracks without impactFirst signal: Jul 2025
- Horn fails with airbag warning lightFirst signal: Jun 2026
- Automatic emergency braking applies without reasonFirst signal: Aug 2026
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 4 crashes, 1 fire, 4 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 4 listed problems by system.
Engine & powertrain
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Brakes
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Month | Complaints |
|---|---|
| March 2024 | 1 |
| April 2024 | 0 |
| May 2024 | 0 |
| June 2024 | 1 |
| July 2024 | 1 |
| August 2024 | 0 |
| September 2024 | 0 |
| October 2024 | 1 |
| November 2024 | 0 |
| December 2024 | 0 |
| January 2025 | 2 |
| February 2025 | 1 |
| March 2025 | 0 |
| April 2025 | 1 |
| May 2025 | 1 |
| June 2025 | 3 |
| July 2025 | 4 |
| August 2025 | 3 |
| September 2025 | 0 |
| October 2025 | 1 |
| November 2025 | 4 |
| December 2025 | 1 |
| January 2026 | 3 |
| February 2026 | 1 |
| March 2026 | 1 |
| April 2026 | 3 |
| May 2026 | 1 |
| June 2026 | 2 |
| July 2026 | 0 |
| August 2026 | 2 |
| September 2026 | 3 |
| October 2026 | 3 |
| Total | 44 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Glass shatters or cracks without impact | 8 | 18% | 7.2× | BrakeNews flag · First signal: Jul 2025 Model estimate of a matched recall within 24 months: 4.0% |
| Seat belt fails to latch or retract | 3 | 6.8% | – | |
| Horn fails with airbag warning light | 3 | 6.8% | 24.1× | BrakeNews flag · First signal: Jun 2026 Model estimate of a matched recall within 24 months: 0.5% |
| Automatic emergency braking applies without reason | 3 | 6.8% | 4.3× | BrakeNews flag · First signal: Aug 2026 Model estimate of a matched recall within 24 months: 0.9% |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #25V006000January 13, 202574,469 vehicles affected
electrical system: body control module: software; exterior lighting: headlights; exterior lighting: tail lights
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
NHTSA recall #24V287000April 23, 202495 vehicles affected
electrical system: wiring
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
A loss of power steering assist increases the risk of a crash.
Remedy
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2024 Kia Sorento.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN