2023 Kia Sorento

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #25V649000September 25, 202539,536 vehicles affected

  electrical system: wiring: fuses and circuit breakers; visibility: defroster/defogger/hvac system: fan/motor

  Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

  A fire increases the risk of injury.

  Remedy

  Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

• NHTSA recall #23V610000August 31, 2023144,979 vehicles affected

  back over prevention: sensing system: camera

  Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

  Remedy

  Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

• NHTSA recall #23V579000August 15, 202350,517 vehicles affected

  equipment: other: labels

  Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.

  Remedy

  Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.

Other model years

• 2003 305
• 2004 220
• 2005 307
• 2006 242
• 2007 154
• 2008 217
• 2009 55
• 2011 1,520
• 2012 880
• 2013 983
• 2014 988
• 2015 755
• 2016 1,261
• 2017 808
• 2018 255
• 2019 435
• 2020 140
• 2021 255
• 2022 194
• 2023
• 2024 44
• 2025 77