Your vehicle report
2000 Ford Contour
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 199
- Received Jul 2000 to Jun 2020
Owner reports
Most reported problems
- 1Dashboard melts, becomes sticky and glares51 complaints · 26% of this vehicle’s complaints
- 2Engine suddenly shuts off while driving15 complaints · 7.5% of this vehicle’s complaints
- 3Heater blows cold air, defroster fails15 complaints · 7.5% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #01V045000Vehicle description: passenger vehicles built with an incorrect power brake booster and master cylinder assembly.
- Recall #00V350000Vehicle description: bi-fuel vehicles. These vehicles may have a fuel tank filler pipe grommet that could have been damaged during the installation of the bi-fuel system. If the grommet is damaged, fuel could leak. Fuel leakage in the presence of an ignition source could result in a fire. Dealers will replace the fuel tank filler pipe grommet.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 8 crashes, 1 fire, 8 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 9 listed problems by system.
Engine & powertrain
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Airbags, belts & seats
Steering, suspension & tires
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Body, doors & glass
- Dashboard melts, becomes sticky and glares
- Heater blows cold air, defroster fails
- Dashboard cracks near passenger airbag
1 more problem
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2000 | 5 |
| 2001 | 19 |
| 2002 | 26 |
| 2003 | 39 |
| 2004 | 37 |
| 2005 | 28 |
| 2006 | 18 |
| 2007 | 12 |
| 2008 | 4 |
| 2009 | 0 |
| 2010 | 5 |
| 2011 | 2 |
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 1 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 (to Oct 2026) | 0 |
| Total | 199 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Dashboard melts, becomes sticky and glares | 51 | 26% | – | |
| Engine suddenly shuts off while driving | 15 | 7.5% | – | |
| Heater blows cold air, defroster fails | 15 | 7.5% | – | |
| Dashboard cracks near passenger airbag | 13 | 6.5% | – | |
| Fuel tank or line leaks gasoline | 11 | 5.5% | – | NHTSA recall #00V350000 |
| Seat belt fails to latch or retract | 6 | 3.0% | – | NHTSA recall #00V228001 |
| Airbags fail to deploy in crashes | 5 | 2.5% | – | |
| Fuel pump fails and engine stalls | 5 | 2.5% | – | |
| Rear door latch fails to open or close | 3 | 1.5% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #01V045000February 14, 200180 vehicles affected
service brakes, hydraulic: foundation components: master cylinder; service brakes, hydraulic: power assist: vacuum
Vehicle description: passenger vehicles built with an incorrect power brake booster and master cylinder assembly.
If either the master cylinder or power brake booster is subsequently serviced with only one of the correct brake booster or master cylinder parts, brake performance would be reduced.
Remedy
Dealers will install the correct Contour brake booster and master cylinder in each of these vehicles. Owner notification began january 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
NHTSA recall #00V350000October 30, 20003,750 vehicles affected
fuel system, other: storage: tank assembly
Vehicle description: bi-fuel vehicles. These vehicles may have a fuel tank filler pipe grommet that could have been damaged during the installation of the bi-fuel system. If the grommet is damaged, fuel could leak. Fuel leakage in the presence of an ignition source could result in a fire. Dealers will replace the fuel tank filler pipe grommet.
If the grommet is damaged, fuel could leak. Fuel leakage in the presence of an ignition source could result in a fire.
Remedy
Dealers will replace the fuel tank filler pipe grommet.
NHTSA recall #00V228001August 18, 2000144,435 vehicles affected
seat belts
Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and mini vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."
In the event of a vehicle crash, the occupant may not be properly restrained.
Remedy
Dealers will inspect the date code on certain seat belt buckles of your vehicle and replace all seat belt buckles that fall within the suspect date code range. Owner notification began october 26, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.
NHTSA recall #00V075000March 9, 2000436,200 vehicles affected
service brakes, hydraulic: foundation components
Vehicle description: passenger vehicles not equipped with the anti-lock braking system (ABS). A pressure conscious reducing valve (pcrv) in the rear brakes may be subject to corrosion and result in malfunction, when operated in areas that use salt compounds on the roadway for de-icing or dust control.
If both pcrv's malfunction, vehicle handling could be adversely affected during braking as a result of the rear wheels locking, increasing the risk of a crash.
Remedy
Dealers will install improved pcrv's in the rear brake system. This recall was expanded in september 2000 to include 1999 and 2000 Ford Contour, mercury mystique and cougar vehicles.
NHTSA recall #99V361000December 29, 19991,381 vehicles affected
equipment: other: labels
Vehicle description: passenger vehicles. An incorrect label was installed on the driver side rear door. This label contains instructions for the activation of the childproof safety locks.
The operator of the vehicle may believe the childproof safety lock was activated when it was not, potentially allowing the door to be opened from the inside.
Remedy
Owners will be provided with a replacement label and installation instructions.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2000 Ford Contour.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN