2010 Dodge RAM 2500

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #17V821000December 20, 20171,482,874 vehicles affected

  power train: automatic transmission: lever and linkage: column shift

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Remedy

  Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

• NHTSA recall #14V635000October 8, 2014315,325 vehicles affected

  engine and engine cooling: engine: diesel; fuel system, diesel

  Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

  If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  Remedy

  Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

• NHTSA recall #13V529000November 6, 2013271,733 vehicles affected

  steering: linkages: tie rod assembly

  Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

  A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  Remedy

  Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

• NHTSA recall #11V350000July 6, 2011242,780 vehicles affected

  steering: linkages: tie rod assembly

  Chrysler is recalling certain model year 2008-2011 Dodge Ram 2500/3500 4X4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 Dodge Ram 3500 cab chassis 4X2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 Dodge Ram 1500 mega cab 4X4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. This condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. Additionally, model year 2003-2008 Dodge Ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service.

  This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.

  Remedy

  Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. This service will be performed free of charge. The safety recall began on october 3, 2011. Owners may contact Chrysler at 1-800-853-1403.

Other model years

• 1992 32
• 1993 39
• 1994 168
• 1995 267
• 1996 291
• 1997 213
• 1998 225
• 1999 313
• 2000 211
• 2001 469
• 2002 155
• 2003 661
• 2004 582
• 2005 422
• 2006 670
• 2007 362
• 2008 317
• 2009 214
• 2010
• 2011 298
• 2012 283