2023 BMW X5

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #23V821000December 6, 2023552 vehicles affected

  power train: automatic transmission: control module (tcm/pcm/tecm)

  BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.

  Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.

  Remedy

  Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact BMW customer service at 1-800-525-7417.

• NHTSA recall #23V253000April 6, 2023235 vehicles affected

  seats: mid/rear assembly: head restraint

  BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

  A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.

  Remedy

  Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• NHTSA recall #22V942000December 19, 20224 vehicles affected

  seats: critical fasteners

  BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.

  A loose driver's seat backrest may not properly restrain the occupant during a crash, increasing the risk of injury.

  Remedy

  Dealers will inspect the driver's seat backrest and if necessary, install an attachment bolt, free of charge. Owner notification letters are expected to be mailed February 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• NHTSA recall #22V820000November 2, 202247 vehicles affected

  visibility: windshield

  BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.

  An electrical short-circuit increases the risk of a fire.

  Remedy

  Dealers will inspect the windshield seal and as necessary, remove and reinstall the windshield with a new seal, free of charge. Owner notification letters were mailed December 30, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Other model years

• 2000 29
• 2001 160
• 2002 102
• 2003 99
• 2004 64
• 2005 82
• 2006 168
• 2007 71
• 2008 215
• 2009 138
• 2010 124
• 2011 263
• 2012 271
• 2013 149
• 2014 99
• 2015 152
• 2016 74
• 2017 75
• 2018 73
• 2019 194
• 2020 113
• 2021 110
• 2022 72
• 2023
• 2024 145
• 2025 63
• 2026 28