2020 Volvo XC90

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #25V179000March 24, 20257,483 vehicles affected

  electrical system: propulsion system: traction battery; electrical system: software

  Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

  A short circuit in a high-voltage battery increases the risk of a fire.

  Remedy

  Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

• NHTSA recall #23V827000December 7, 20232,911 vehicles affected

  seat belts: critical fasteners

  Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

  An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.

  Remedy

  Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.

• NHTSA recall #23V001000January 5, 202374 vehicles affected

  steering

  Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

  A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

  Remedy

  Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

• NHTSA recall #21V716000September 15, 20219 vehicles affected

  service brakes, hydraulic; service brakes, hydraulic: antilock/traction control/electronic limited slip

  Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

  Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

  Remedy

  Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

• NHTSA recall #21V414000June 2, 202185,550 vehicles affected

  electrical system: wiring: fuses and circuit breakers; fuel system, gasoline: delivery: fuel pump

  Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

  Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

  Remedy

  Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

• NHTSA recall #21V273000April 21, 2021162 vehicles affected

  electrical system: software

  Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

  The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.

  Remedy

  Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.

• NHTSA recall #20V144000March 12, 2020121,605 vehicles affected

  forward collision avoidance: automatic emergency braking; forward collision avoidance: software: pedestrian/cyclist/object/obstacle/ recognition

  Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

  If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

  Remedy

  Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Other model years

• 2003 93
• 2004 462
• 2005 223
• 2006 53
• 2007 38
• 2008 29
• 2016 197
• 2017 81
• 2018 52
• 2019 42
• 2020
• 2021 40
• 2022 31
• 2023 41
• 2024 37
• 2025 29