2021 Volkswagen Jetta

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #22V514000July 20, 202243,091 vehicles affected

  back over prevention: sensing system: camera; equipment: electrical: infotainment: software

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

  Remedy

  Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

• NHTSA recall #21V492000June 30, 2021379 vehicles affected

  air bags: air bag/restraint control module

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

  Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

  Remedy

  Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

• NHTSA recall #21V038000February 1, 202157 vehicles affected

  seats; seats: critical fasteners

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

  The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

  Remedy

  Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

• NHTSA recall #20V716000November 18, 202032,048 vehicles affected

  back over prevention: sensing system: camera

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

  Remedy

  Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Other model years

• 1989 28
• 1991 31
• 1992 30
• 1994 117
• 1995 220
• 1996 31
• 1997 54
• 1998 192
• 1999 349
• 2000 439
• 2001 668
• 2002 702
• 2003 456
• 2004 231
• 2005 248
• 2006 580
• 2007 201
• 2008 188
• 2009 889
• 2010 852
• 2011 607
• 2012 500
• 2013 518
• 2014 388
• 2015 194
• 2016 161
• 2017 160
• 2018 32
• 2019 551
• 2020 54
• 2021
• 2022 43
• 2023 43
• 2024 46
• 2025 32