2011 Volkswagen Jetta

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #19V679000September 25, 2019113 vehicles affected

  unknown or other

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

  If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

  Remedy

  Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

• NHTSA recall #19V615000August 22, 2019679,027 vehicles affected

  electrical system: ignition: anti-theft: control module; steering: column locking: anti-theft device

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

  Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Remedy

  Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

• NHTSA recall #15V483000August 4, 2015415,825 vehicles affected

  air bags: frontal

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

  A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

  Remedy

  Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

• NHTSA recall #14V656000October 20, 2014442,066 vehicles affected

  suspension: rear

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

  The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

  Remedy

  Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

• NHTSA recall #11V490000October 3, 2011168,275 vehicles affected

  fuel system, diesel

  Volkswagen is recalling certain model 2009-2012 Jetta and Jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 Volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 Audi A3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0L tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and rpm conditions. This resonance creates additional stress in the fuel line.

  Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.

  Remedy

  Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and Audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact Volkswagen at 1-800-822-8987.

• NHTSA recall #11V466000September 7, 201130,294 vehicles affected

  engine and engine cooling: exhaust system

  Volkswagen is recalling certain model year 2011-2012 Jetta sedan vehicles manufactured from march 18, 2010, through august 22, 2011. Some vehicles had a stainless steel exhaust tip installed at the port during importation. These exhaust tips may extend beyond the original length of the factory-installed exhaust pipes. It is possible for inadvertent contact to occur with a person's leg.

  If the tailpipe extension is hot during inadvertent contact, a burn could occur.

  Remedy

  Dealers will inspect and replace the stainless steel exhaust tips as necessary free of charge. The safety recall is expected to begin during november 2011. Owners may contact Volkswagen at 1-800-822-8987.

• NHTSA recall #11V196000March 29, 201171,043 vehicles affected

  electrical system: wiring: fuses and circuit breakers

  Volkswagen is recalling certain model year 2011 Jetta vehicles, manufactured from march 2010 through march 2011. These vehicles may have an electrical wiring and fuse layout where the converter box is protected by the same fuse used by the signal horn and the anti-theft alarm system. Should that fuse be blown, the converter box will be disconnected from the power supply which, in turn, will shut off applications such as the engine management system, lighting system, and wipers.

  Should this happen while the vehicle is being driven, the engine could stall, or the headlights or wipers could turn off unexpectedly, potentially leading to a crash without warning.

  Remedy

  Volkswagen will notify owners when sufficient quantities of repairs kits are available. Dealers will separate the wiring for the horn and the theft protection horn from the power supply of the converter box and route the wires to separate fuses to correct the condition free of charge. The safety recall is expected to begin during april 2011. Owners may contact Volkswagen at 1-800-822-8987.

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