2020 Subaru Legacy

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #24V227000March 22, 2024118,723 vehicles affected

  air bags: sensor: occupant classification: front passenger

  Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

  An air bag that does not deploy during a crash can increase the risk of injury.

  Remedy

  Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

• NHTSA recall #22V485000July 8, 2022182 vehicles affected

  power train: automatic transmission: control module (tcm/pcm/tecm); power train: driveline: chain/belt

  Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

  An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

  Remedy

  Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

• NHTSA recall #21V955000December 9, 2021198,255 vehicles affected

  power train: automatic transmission: control module (tcm/pcm/tecm); power train: driveline: chain/belt

  Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

  An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

  Remedy

  Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

• NHTSA recall #21V587000July 29, 2021175,968 vehicles affected

  fuel system, gasoline: delivery: fuel pump

  Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

  Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

  Remedy

  Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

• NHTSA recall #20V766000December 10, 20207,741 vehicles affected

  back over prevention: display function

  Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

  Remedy

  Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

• NHTSA recall #19V664000September 18, 20193,467 vehicles affected

  service brakes, hydraulic: pedals and linkages

  Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

  A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.

  Remedy

  Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Other model years

• 1990 81
• 1991 78
• 1992 55
• 1993 77
• 1994 60
• 1995 182
• 1996 123
• 1997 139
• 1998 114
• 1999 94
• 2000 94
• 2001 77
• 2002 54
• 2003 60
• 2004 49
• 2005 184
• 2006 87
• 2007 33
• 2008 65
• 2009 65
• 2010 150
• 2011 167
• 2012 90
• 2013 66
• 2014 53
• 2015 160
• 2016 147
• 2017 119
• 2018 117
• 2019 123
• 2020
• 2021 31
• 2022 34