2016 Mercedes-Benz GLE450

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #23V854000December 15, 20232,976 vehicles affected

  structure: body: roof and pillars

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

  A detached roof panel can become a road hazard, increasing the risk of a crash.

  Remedy

  Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

• NHTSA recall #22V955000December 23, 2022348,183 vehicles affected

  fuel system, diesel: delivery: fuel pump: control/drive module; fuel system, gasoline: delivery: fuel pump: control/drive module

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

  An engine stall while driving increases the risk of a crash.

  Remedy

  Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

• NHTSA recall #21V197000March 19, 202115,096 vehicles affected

  structure: body: roof and pillars

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

  The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

  Remedy

  Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

• NHTSA recall #19V787000November 1, 201924,226 vehicles affected

  communication

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

  An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

  Remedy

  MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

• NHTSA recall #18V272000April 27, 20189,725 vehicles affected

  suspension: front

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

  The leaking oil in the presence of an ignition source can increase the risk of a fire.

  Remedy

  MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

• NHTSA recall #17V081000February 8, 201737 vehicles affected

  suspension: front: control arm: upper arm

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.

  The loose bolt may cause improper wheel tracking, increasing the risk of a crash.

  Remedy

  MBUSA will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

• NHTSA recall #16V903000December 15, 201647,799 vehicles affected

  air bags: frontal; air bags: sensor: occupant classification

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.

  If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

  Remedy

  MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

• NHTSA recall #16V602000August 15, 20162 vehicles affected

  seats: mid/rear assembly

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.

  If the vehicle is involved in a crash in very low temperatures, the rear head restraints may not function as intended, increasing the risk of rearseat occupant injury.

  Remedy

  MBUSA will notify owners, and dealers will replace the rear head restraints, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

• NHTSA recall #16V442000June 16, 2016423 vehicles affected

  seat belts: rear/other

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.

  In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.

  Remedy

  MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

• NHTSA recall #16V440000June 15, 20165,826 vehicles affected

  electrical system: software

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.

  If the engine shuts down unintentionally, there may be an increased risk of a crash.

  Remedy

  MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

• NHTSA recall #15V709000October 27, 201552 vehicles affected

  power train: driveline: driveshaft

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic coupes and GLE63 AMG S 4Matic coupes manufactured December 10, 2014, to April 29, 2015. The affected vehicles may be equipped with rear drive shaft bolt fasteners that may loosen and result in the rear drive shaft separating from the transmission or the rear axle differential.

  If the drive shaft separates, the vehicle will stall, increasing the risk of a vehicle crash.

  Remedy

  MBUSA will notify owners, and dealers will inspect the bolt fasteners, tightening them as necessary, free of charge. The recall is expected to begin in mid-November 2015. Owners may contact MBUSA customer service at 1-800-367-6372.