BrakeNewsOwner complaints, read early

Your vehicle report

2020 Lexus RX

The problems owners report. The recalls to check. The evidence behind each.

NHTSA data through October 2026View original NHTSA data Change vehicle

Your vehicle at a glance

Complaint patterns and official recall records, kept distinct.

Owner complaints
47
Received Aug 2021 to Oct 2026
Official recalls listed
1
Naming this model year; check your VIN for applicability
BrakeNews flagged problems
0
Statistical signals, not official defect findings or recalls

Owner reports

Most reported problems

  1. 1
    Glass shatters or cracks without impact5 complaints · 11% of this vehicle’s complaints
  2. 2
    Tires blow out or tread separates4 complaints · 8.5% of this vehicle’s complaints
  3. 3
    Airbags fail to deploy in crashes3 complaints · 6.4% of this vehicle’s complaints
See all reported problems

Official NHTSA records

Recalls to check

  • Recall #23V865000Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
View recall details

BrakeNews signals

Flagged complaint patterns

Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.

No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.

How flags are identified

Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 6 crashes, 0 fires, 4 people injured, 0 deaths.

Explore by system

Where do owners report problems?

Choose an area on the car or a system below to explore the reported problems.

Schematic car with five system shortcutsGeneric side view, with the front on the left. Numbered links explore engine, brakes, steering, electrical, and body complaints. Text controls below provide the same choices.12345FRONTSCHEMATIC VIEW

Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.

View selected problems

Showing all 3 listed problems by system.

Engine & powertrain

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Brakes

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Electrical & lights

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Airbags, belts & seats

Steering, suspension & tires

Body, doors & glass

Driver assistance

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Other

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Complaints received about the 2020 Lexus RX
4
Show as a table
MonthComplaints
August 20211
September 20211
October 20212
November 20210
December 20210
January 20220
February 20220
March 20220
April 20222
May 20220
June 20223
July 20221
August 20220
September 20220
October 20220
November 20220
December 20220
January 20231
February 20231
March 20230
April 20230
May 20230
June 20230
July 20230
August 20230
September 20230
October 20230
November 20230
December 20231
January 20240
February 20240
March 20241
April 20240
May 20242
June 20240
July 20240
August 20240
September 20241
October 20244
November 20241
December 20243
January 20252
February 20250
March 20250
April 20251
May 20252
June 20252
July 20252
August 20252
September 20252
October 20250
November 20250
December 20250
January 20260
February 20261
March 20261
April 20261
May 20261
June 20262
July 20260
August 20261
September 20261
October 20261
Total47

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

ProblemComplaintsShareShare ratioStatus
Glass shatters or cracks without impact511%–
Tires blow out or tread separates48.5%–
Airbags fail to deploy in crashes36.4%–NHTSA recall #23V865000

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

  • NHTSA recall #23V865000December 20, 2023999,901 vehicles affected

    air bags: sensor: occupant classification

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

    An air bag that does not deploy during a crash increases the risk of injury.

    Remedy

    Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Other model years

About this data

NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2020 Lexus RX.

Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.

Read the methodology and track record · Check current recalls by VIN