2024 Lexus NX

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #26V687000October 20, 202668,356 vehicles affected

  electrical system: instrument cluster/panel

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Lexus NX250, NX350, NX350 Hybrid, and NX450h+ vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

  An instrument panel display that fails to show engine oil pressure, engine coolant temperature, or electrical charge increases the risk of a crash.

  Remedy

  Dealers will update the combination meter software, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 26LA10.

• NHTSA recall #26V162000March 18, 2026144,200 vehicles affected

  back over prevention: software

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

  Remedy

  Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

• NHTSA recall #25V744000October 30, 20251,024,407 vehicles affected

  back over prevention: display function

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Remedy

  Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

• NHTSA recall #25V040000January 29, 20251,716 vehicles affected

  air bags: frontal: driver clockspring/spiral cassette; steering: column

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

  Remedy

  Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

• NHTSA recall #24V482000June 27, 202411,418 vehicles affected

  seats: front assembly: head restraint

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

  A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

  Remedy

  Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Other model years

• 2015 26
• 2019 30
• 2022 27
• 2024