2002 Lexus ES300

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #01V371000December 11, 20011,697 vehicles affected

  service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

  Vehicle description: passenger vehicles. The left front brake tube may have been deformed prior to vehicle delivery due to improper installation of a coil spring spacer that was installed to prevent damage to the vehicle during transportation.

  If the brake tube is deformed significantly, it could contact the inner fender panel, and eventually cause damage to the tube due to vibration during driving. Brake tube damage could also lead to brake fluid leakage after extended use of the vehicle.

  Remedy

  Dealers will inspect the front brake line and, if necessary, replace the line. Owner notification began january 1, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Lexus at 1-888-333-9376.

• NHTSA recall #01V372000December 11, 200119,587 vehicles affected

  air bags: frontal

  Vehicle description: passenger vehicles equipped with a three-spoke style steering wheel. During air bag deployment, it is possible that the bottom seam of the front driver's side air bag module cover (horn pad) could be torn away allowing the bottom portion of the cover to completely detach from the air bag module.

  If this should occur, there is a possibility that the detached bottom portion may strike the driver causing personal injury.

  Remedy

  Dealers will replace the driver's side air bag module. Owner notification began december 28, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Toyota at 1-800-331-4331 or Lexus at 1-888-333-9376.

Other model years

• 1992 37
• 1993 43
• 1994 39
• 1995 38
• 1996 37
• 1997 45
• 1998 52
• 1999 27
• 2000 56
• 2001 29
• 2002
• 2003 116