BrakeNewsOwner complaints, read early

Your vehicle report

2021 Lexus ES

The problems owners report. The recalls to check. The evidence behind each.

NHTSA data through October 2026View original NHTSA data Change vehicle

Your vehicle at a glance

Complaint patterns and official recall records, kept distinct.

Owner complaints
28
Received Aug 2023 to Jul 2026
Official recalls listed
1
Naming this model year; check your VIN for applicability
BrakeNews flagged problems
0
Statistical signals, not official defect findings or recalls

Owner reports

Most reported problems

No specific problem meets this page’s listing criteria.

See all reported problems

Official NHTSA records

Recalls to check

  • Recall #23V865000Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
View recall details

BrakeNews signals

Flagged complaint patterns

Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.

No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.

How flags are identified

Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 1 crash, 0 fires, 1 person injured, 0 deaths.

Explore by system

Where do owners report problems?

Choose an area on the car or a system below to explore the reported problems.

Schematic car with five system shortcutsGeneric side view, with the front on the left. Numbered links explore engine, brakes, steering, electrical, and body complaints. Text controls below provide the same choices.12345FRONTSCHEMATIC VIEW

Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.

View selected problems

Showing all 0 listed problems by system.

Engine & powertrain

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Brakes

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Electrical & lights

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Airbags, belts & seats

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Steering, suspension & tires

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Body, doors & glass

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Driver assistance

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Other

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Complaints received about the 2021 Lexus ES
4
Show as a table
MonthComplaints
August 20231
September 20230
October 20230
November 20230
December 20230
January 20240
February 20241
March 20241
April 20241
May 20240
June 20240
July 20240
August 20242
September 20241
October 20242
November 20243
December 20241
January 20254
February 20250
March 20252
April 20252
May 20251
June 20252
July 20250
August 20250
September 20251
October 20251
November 20250
December 20251
January 20260
February 20260
March 20260
April 20260
May 20260
June 20260
July 20261
August 20260
September 20260
October 20260
Total28

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

None of this vehicle's complaints fall into a specific problem often enough to list.

Recalls

  • NHTSA recall #23V865000December 20, 2023999,901 vehicles affected

    air bags: sensor: occupant classification

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

    An air bag that does not deploy during a crash increases the risk of injury.

    Remedy

    Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Other model years

About this data

NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2021 Lexus ES.

Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.

Read the methodology and track record · Check current recalls by VIN