BrakeNewsOwner complaints, read early

Your vehicle report

2021 Chrysler Pacifica Plug-IN Hybrid

The problems owners report. The recalls to check. The evidence behind each.

NHTSA data through October 2026View original NHTSA data Change vehicle

Your vehicle at a glance

Complaint patterns and official recall records, kept distinct.

Owner complaints
26
Received Nov 2022 to May 2026
Official recalls listed
1
Naming this model year; check your VIN for applicability
BrakeNews flagged problems
0
Statistical signals, not official defect findings or recalls

Owner reports

Most reported problems

No specific problem meets this page’s listing criteria.

See all reported problems

Official NHTSA records

Recalls to check

  • Recall #24V538000Park outsideChrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
View recall details

BrakeNews signals

Flagged complaint patterns

Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.

No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.

How flags are identified

Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 0 crashes, 0 fires, 0 people injured, 0 deaths.

Explore by system

Where do owners report problems?

Choose an area on the car or a system below to explore the reported problems.

Schematic car with five system shortcutsGeneric side view, with the front on the left. Numbered links explore engine, brakes, steering, electrical, and body complaints. Text controls below provide the same choices.12345FRONTSCHEMATIC VIEW

Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.

View selected problems

Showing all 0 listed problems by system.

Engine & powertrain

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Brakes

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Electrical & lights

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Airbags, belts & seats

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Steering, suspension & tires

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Body, doors & glass

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Driver assistance

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Other

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Complaints received about the 2021 Chrysler Pacifica Plug-IN Hybrid
3
Show as a table
MonthComplaints
November 20221
December 20220
January 20232
February 20233
March 20233
April 20230
May 20232
June 20230
July 20230
August 20231
September 20230
October 20230
November 20230
December 20231
January 20240
February 20240
March 20241
April 20240
May 20240
June 20241
July 20240
August 20241
September 20240
October 20242
November 20240
December 20241
January 20252
February 20252
March 20250
April 20250
May 20250
June 20250
July 20251
August 20250
September 20250
October 20250
November 20250
December 20251
January 20260
February 20260
March 20260
April 20260
May 20261
June 20260
July 20260
August 20260
September 20260
October 20260
Total26

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

None of this vehicle's complaints fall into a specific problem often enough to list.

Recalls

  • NHTSA recall #24V538000July 18, 20243,606 vehicles affected

    Park outside: NHTSA advises this until the repair is done.

    hybrid propulsion system

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

    A vehicle fire increases the risk of injury.

    Remedy

    Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Other model years

About this data

NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2021 Chrysler Pacifica Plug-IN Hybrid.

Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.

Read the methodology and track record · Check current recalls by VIN