2010 Chevrolet Impala

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #16V507000July 5, 2016289,254 vehicles affected

  air bags: sensor: occupant classification; electrical system: wiring

  General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

  If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

  Remedy

  GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

• NHTSA recall #14V355000June 23, 20143,141,731 vehicles affected

  electrical system: ignition

  This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

  Remedy

  GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

• NHTSA recall #12V377000August 3, 201236,413 vehicles affected

  suspension: front: control arm: lower arm

  General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

  A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

  Remedy

  GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

• NHTSA recall #10V480000October 13, 2010303,100 vehicles affected

  seat belts: front: anchorage

  Gm is recalling certain model year 2009-2010 Chevrolet impalas for failing to comply with the requirements of federal motor vehicle safety standard no. 210, "seat belt assembly anchorages." the front safety belt webbing may not have been properly secured to the lap belt anchor pretensioner mounted to the side of the seat nearest the door.

  The safety belt may not restrain the occupant as intended during a crash, which could result in injury to the occupant.

  Remedy

  Dealers will inspect both front safety belts for proper installation of the anchors to the pretensioners and, if necessary, reinstall the anchors. This service will be performed free of charge. The safety recall began on november 5, 2010. Owners may contact Chevrolet at 1-800-630-2438 or at the owner center at www.gmownercenter.com.

Other model years

• 1995 44
• 1996 88
• 2000 818
• 2001 742
• 2002 795
• 2003 695
• 2004 1,074
• 2005 609
• 2006 524
• 2007 627
• 2008 810
• 2009 824
• 2010
• 2011 505
• 2012 258
• 2013 272
• 2014 638
• 2015 300
• 2016 111
• 2017 117
• 2018 59
• 2019 28