Your vehicle report
2013 Cadillac SRX
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 393
- Received Jul 2013 to Jun 2026
Owner reports
Most reported problems
- 1Headlights dim or fail at night178 complaints · 45% of this vehicle’s complaints
- 2Unintended acceleration despite braking28 complaints · 7.1% of this vehicle’s complaints
- 3Infotainment screen ghost-touches and changes on its own14 complaints · 3.6% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #21V473000Do not driveGeneral Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
- Recall #14V571000General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Headlights dim or fail at nightFirst signal: Aug 2017
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 15 crashes, 5 fires, 21 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 14 listed problems by system.
Engine & powertrain
- Unintended acceleration despite braking
- Automatic transmission shifts unexpectedly or slips
- Gear shifter fails to register Park
1 more problem
Brakes
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2013 | 12 |
| 2014 | 25 |
| 2015 | 9 |
| 2016 | 10 |
| 2017 | 29 |
| 2018 | 75 |
| 2019 | 77 |
| 2020 | 54 |
| 2021 | 39 |
| 2022 | 20 |
| 2023 | 16 |
| 2024 | 10 |
| 2025 | 12 |
| 2026 (to Oct 2026) | 5 |
| Total | 393 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Headlights dim or fail at night | 178 | 45% | 22.7× | BrakeNews flag · First signal: Aug 2017 Model estimate of a matched recall within 24 months: 0.5% |
| Unintended acceleration despite braking | 28 | 7.1% | – | |
| Infotainment screen ghost-touches and changes on its own | 14 | 3.6% | – | |
| Automatic transmission shifts unexpectedly or slips | 7 | 1.8% | – | NHTSA recall #13V097000 |
| Glass shatters or cracks without impact | 6 | 1.5% | – | |
| Brake pedal sinks due to leaking lines | 5 | 1.3% | – | |
| Seat belt fails to latch or retract | 4 | 1.0% | – | |
| Airbags fail to deploy in crashes | 4 | 1.0% | – | |
| Heated seat overheats and burns occupants | 4 | 1.0% | – | |
| Gear shifter fails to register Park | 4 | 1.0% | – | |
| Water leaks into cabin during rain | 3 | 0.8% | – | |
| Tailgate or trunk latch fails | 3 | 0.8% | – | |
| Ford Focus transmission clutch slips and hesitates | 3 | 0.8% | – | |
| Steering wanders or pulls at highway speed | 3 | 0.8% | – | NHTSA recall #14V571000 |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #21V473000June 24, 2021380,498 vehicles affected
Do not drive: NHTSA advises this until the repair is done.
suspension: rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
NHTSA recall #14V571000September 19, 2014290,241 vehicles affected
suspension: rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
NHTSA recall #14V212000April 25, 201450,571 vehicles affected
power train: automatic transmission: control module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
A three to four second lag in acceleration may increase the risk of crash.
Remedy
GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.
NHTSA recall #13V202000May 16, 201318,871 vehicles affected
wheels: lugs/nuts/bolts/studs
General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.
If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.
NHTSA recall #13V097000March 15, 201326,582 vehicles affected
electrical system: software; power train: automatic transmission; power train: automatic transmission: control module (tcm/pcm/tecm)
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2013 Cadillac SRX.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN