2004 Cadillac SRX

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #14V394000July 2, 2014554,328 vehicles affected

  electrical system: ignition

  This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

  Remedy

  GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

• NHTSA recall #08V527000October 9, 200817,301 vehicles affected

  power train: automatic transmission

  Gm is recalling 17,301 my 2004 Cadillac Srx vehicles equipped with an automatic transmission. Some of these vehicles have a condition in which the transmission shift lever Can be moved from the "park" position with the ignition "on" and without the operator depressing the brake pedal or, in some cases, the shifter Can be moved from the "park" position with the ignition turned off.

  If the vehicle is parked or parked on a slope, this condition could allow the vehicle to roll increasing the risk of a crash.

  Remedy

  Dealers will replace the pawl stopper and a bushing within the shifter assembly free of charge. The recall began on december 3, 2008. Owners may contact Cadillac at 1-800-982-2339 or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .

• NHTSA recall #05V046000February 9, 200519,924 vehicles affected

  vehicle speed control: accelerator pedal

  Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 124, 'accelerator control systems.' if one of the two accelerator pedal return springs fails and the temperature is -22 degrees f to -40 degrees f, the engine may not return to idle within three seconds, as required.

  If this were to occur, greater brake pedal force and a longer distance may be required to stop the vehicle.

  Remedy

  Dealers will replace the accelerator pedal assembly. This recall began on march 8, 2005. Owners may contact Cadillac at 1-866-982-2339 or Pontiac at 1-800-620-7668.

• NHTSA recall #05V024000January 20, 200587,000 vehicles affected

  air bags

  On certain passenger vehicles, an interaction between the sensing and diagnostic module and vehicle's electrical system may cause the driver's frontal air bag and/or roof-mounted side impact air bag to deploy when the ignition key is turned to the "on" position.

  A person positioned for driving may receive minor injuries, such as abrasions, from contact with a deploying air bag.

  Remedy

  Dealers will replace the sensing and diagnostic module free of charge. The recall began on may 20, 2005. Owners may contact Cadillac at 1-866-982-2339.

• NHTSA recall #04V273000June 9, 200441,928 vehicles affected

  steering: linkages

  On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.

  If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.

  Remedy

  Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact Cadillac at 1-866-982-2339 or Chevrolet at 1-800-630-2438.

• NHTSA recall #04V151000March 29, 200411,375 vehicles affected

  service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

  On certain passenger vehicles equipped with all wheel drive, the antilock brake system (ABS) may improperly temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds.

  This Can cause in an increase in braking distance, which could result in a crash.

  Remedy

  Dealers will reprogram the ABS traction control system controller. Owner notification began on may 10, 2004. Owners should contact Cadillac at 1-866-982-2339.

• NHTSA recall #03V346000September 29, 20036,771 vehicles affected

  seats

  Certain passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 207, "seating systems." one or both front anchor tabs for the front bucket seats are not engaged in the floor pan reinforcement slots. A seat with only one tab engaged or neither engaged would not meet the static rearward loading test requirements of the standard.

  In some crash conditions, the seat could pivot rearward and its occupant or a rear seat occupant could be injured more severely.

  Remedy

  Dealers will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots. Owner notification began september 19, 2003. Owners should contact gm at 1-800-458-8006.

Other model years

• 2004
• 2005 122
• 2006 68
• 2007 52
• 2008 47
• 2009 27
• 2010 474
• 2011 447
• 2012 417
• 2013 393
• 2014 390
• 2015 443
• 2016 169