2004 Cadillac CTS

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #14V542000September 9, 201410,005 vehicles affected

  fuel system, gasoline: delivery: fuel pump

  General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.

  If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.

  Remedy

  GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.

• NHTSA recall #14V394000July 2, 2014554,328 vehicles affected

  electrical system: ignition

  This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

  Remedy

  GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

• NHTSA recall #10V105000March 17, 2010139,131 vehicles affected

  service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

  General motors has notified NHTSA of a defect in certain model year 2003-2007 Cadillac Cts vehicles currently registered in or originally sold in connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. Some of these vehicles have a condition in which the front brake hose fitting at the caliper may corrode due to snow or water, containing road salt or other contaminants, entering and being retained in the routing sleeve. If the fitting corrodes significantly, the brake hose-tube interface may develop a leak.

  The brake hose-tube interface may rupture suddenly without prior warning and increase vehicle stopping distance may occur increasing the risk of a crash.

  Remedy

  Dealers are to replace both front brake hose assemblies free of charge. The safety recall is expected to begin during may 2010. Owners may contact Cadillac at 1-866-982-2339 or at the owner center at www.gmownercenter.com.

• NHTSA recall #05V024000January 20, 200587,000 vehicles affected

  air bags

  On certain passenger vehicles, an interaction between the sensing and diagnostic module and vehicle's electrical system may cause the driver's frontal air bag and/or roof-mounted side impact air bag to deploy when the ignition key is turned to the "on" position.

  A person positioned for driving may receive minor injuries, such as abrasions, from contact with a deploying air bag.

  Remedy

  Dealers will replace the sensing and diagnostic module free of charge. The recall began on may 20, 2005. Owners may contact Cadillac at 1-866-982-2339.

• NHTSA recall #04V273000June 9, 200441,928 vehicles affected

  steering: linkages

  On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.

  If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.

  Remedy

  Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact Cadillac at 1-866-982-2339 or Chevrolet at 1-800-630-2438.

• NHTSA recall #03V346000September 29, 20036,771 vehicles affected

  seats

  Certain passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 207, "seating systems." one or both front anchor tabs for the front bucket seats are not engaged in the floor pan reinforcement slots. A seat with only one tab engaged or neither engaged would not meet the static rearward loading test requirements of the standard.

  In some crash conditions, the seat could pivot rearward and its occupant or a rear seat occupant could be injured more severely.

  Remedy

  Dealers will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots. Owner notification began september 19, 2003. Owners should contact gm at 1-800-458-8006.

Other model years

• 2003 313
• 2004
• 2005 277
• 2006 269
• 2007 217
• 2008 175
• 2009 167
• 2010 67
• 2011 101
• 2012 65
• 2013 73
• 2014 146
• 2015 49
• 2016 31
• 2017 27