2011 BMW X5 Diesel SAV

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #16V311000May 17, 201621,493 vehicles affected

  power train: driveline: driveshaft

  BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010. The affected vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging the joint, which could lead to its failure.

  If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.

  Remedy

  BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.

• NHTSA recall #11V332000June 23, 2011923 vehicles affected

  engine and engine cooling: engine: diesel

  Bmw is recalling certain model year 2011, X5 Diesel sports activity vehicles (Sav) manufactured from march 31, 2011, through may 19, 2011. Due to a component manufacturing error at the supplier, the welds in the belt tensioner could have incipient cracks. Over time, this could lead a malfunction of the belt tensioner.

  If the belt tensioner fails, there could be a sudden loss of power steering assistance, if power steering assist is lost, manual steering capability is still retained and could increasing the risk of a crash.

  Remedy

  Dealers will replace the engine belt tensioner free of charge. The safety recall is expected to begin during august 2011. Owners may contact Bmw customer relations and services at 1-800-525-7417, or via email at customerrelations@bmwusa.com.