2009 Audi Q5

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #18V818000November 19, 20185,987 vehicles affected

  fuel system, gasoline: delivery: fuel pump

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

  The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

  Remedy

  Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

• NHTSA recall #18V082000January 30, 2018162,782 vehicles affected

  air bags: frontal: driver side: inflator module

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

  In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Remedy

  Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

• NHTSA recall #16V660000September 13, 2016143,214 vehicles affected

  fuel system, gasoline: delivery: fuel pump

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

  A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy

  Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

• NHTSA recall #16V376000May 27, 20168,381 vehicles affected

  air bags; air bags: frontal: sensor/control module-inactive

  Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.

  If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.

  Remedy

  Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.

• NHTSA recall #16V078000February 10, 2016659,493 vehicles affected

  air bags: frontal: driver side: inflator module

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

  In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Remedy

  Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

• NHTSA recall #09V484000December 18, 20096,054 vehicles affected

  air bags

  Volkswagen is recalling certain model year 2009 Q5 passenger vehicles manufactured between november 25, 2008 and june 4, 2009. A left and/or right a-pillar trim cover clip may not have been manufactured correctly, allowing the a-pillar trim to become loose when the sideguard head protection airbags deploy during a crash.

  If this happens, a loose trim piece could injure the front seat occupants of the vehicle.

  Remedy

  Volkswagen will inspect the clip in the middle of the left and right a-pillar covers and replace it free of charge. The safety recall began on january 22, 2010. Owners may contact Audi at 1-800-253-2834.

Other model years

• 2009
• 2010 100
• 2011 143
• 2012 168
• 2013 89
• 2014 105
• 2015 100
• 2016 78
• 2017 42
• 2018 209
• 2019 53
• 2020 25
• 2021 74
• 2023 44
• 2025 46