2012 Audi A6

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #18V370000June 4, 2018139,249 vehicles affected

  air bags: sensor: occupant classification

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

  If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.

  Remedy

  Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

• NHTSA recall #18V229000April 11, 2018342,867 vehicles affected

  engine and engine cooling: cooling system

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

  A blocked pump or a short-circuited pump can increase the risk of a fire.

  Remedy

  Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

• NHTSA recall #17V781000December 6, 201748,693 vehicles affected

  fuel system, gasoline: delivery: hoses, lines/piping, and fittings

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.

  A fuel leak in the presence of an ignition source, increases the risk of a fire.

  Remedy

  Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.

• NHTSA recall #17V002000January 3, 2017342,867 vehicles affected

  engine and engine cooling: cooling system

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

  If the coolant pump overheats, it can increase the risk of a fire.

  Remedy

  Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

• NHTSA recall #16V646000September 7, 201628,249 vehicles affected

  fuel system, gasoline: delivery: hoses, lines/piping, and fittings

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.

  A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy

  Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.

• NHTSA recall #15V823000December 8, 201521,074 vehicles affected

  air bags: sensor: occupant classification

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.

  An air bag that does not deploy as intended increases the risk of occupant injury in a crash.

  Remedy

  Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.

• NHTSA recall #15V019000January 20, 201526,008 vehicles affected

  fuel system, gasoline: fuel injection system: fuel rail

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

  A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

  Remedy

  Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

• NHTSA recall #11V580000December 6, 2011317 vehicles affected

  air bags: side/window

  Volkswagen is recalling certain model 2012 Audi A6 vehicles manufactured from april 8, 2011, through may 26, 2011. Due to a problem in the stitching process of the curtain air bag, the seam of the air bag may not be stitched properly.

  In the event of a crash, the head curtain air bag may not deploy and will not be able to properly protect an occupant, increasing the risk of an injury.

  Remedy

  Volkswagen will notify all owners and dealers will replace the left and/or right curtain air bag free of charge. The safety recall is expected to begin during january 2012. Owners may contact Volkswagen at 1-800-822-8987.

Other model years

• 1996 51
• 1998 130
• 1999 217
• 2000 148
• 2001 113
• 2002 88
• 2003 66
• 2004 35
• 2005 91
• 2006 67
• 2007 53
• 2008 71
• 2012
• 2013 52
• 2014 41
• 2016 51
• 2019 114
• 2020 26