Your vehicle report
2012 Volkswagen CC
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 230
- Received Jun 2011 to Apr 2025
Owner reports
Most reported problems
- 1Timing chain fails and destroys engine17 complaints · 7.4% of this vehicle’s complaints
- 2Horn fails with airbag warning light8 complaints · 3.5% of this vehicle’s complaints
- 3Fuel pump fails and engine stalls8 complaints · 3.5% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #18V329000Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Recall #18V148000Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 11 crashes, 3 fires, 8 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 15 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2011 | 2 |
| 2012 | 4 |
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 18 |
| 2016 | 47 |
| 2017 | 52 |
| 2018 | 60 |
| 2019 | 18 |
| 2020 | 8 |
| 2021 | 9 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
| 2026 (to Oct 2026) | 0 |
| Total | 230 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Timing chain fails and destroys engine | 17 | 7.4% | – | |
| Horn fails with airbag warning light | 8 | 3.5% | – | |
| Fuel pump fails and engine stalls | 8 | 3.5% | – | NHTSA recall #17V509000 |
| Unintended acceleration despite braking | 7 | 3.0% | – | |
| Engine suddenly shuts off while driving | 7 | 3.0% | – | NHTSA recall #17V509000 |
| TPMS valve stems break or leak | 6 | 2.6% | – | |
| Fuel tank or line leaks gasoline | 6 | 2.6% | – | |
| Airbags fail to deploy in crashes | 4 | 1.7% | – | NHTSA recall #15V483000, #16V078000 |
| Check engine light comes on repeatedly | 4 | 1.7% | – | |
| Anti-lock brakes fail or lock up | 4 | 1.7% | – | |
| Engine won't start or cranks intermittently | 4 | 1.7% | – | |
| Vehicle catches fire from wiring | 3 | 1.3% | – | |
| Steering wheel seizes or locks suddenly | 3 | 1.3% | – | |
| Ford Escape engine overheats from coolant intrusion | 3 | 1.3% | – | |
| Engine knocking from rod or main bearings | 3 | 1.3% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #18V329000May 16, 2018252 vehicles affected
unknown or other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA recall #18V148000March 6, 2018363,713 vehicles affected
air bags: frontal: driver side: inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
NHTSA recall #17V509000August 16, 2017280,915 vehicles affected
fuel system, gasoline: delivery: fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
NHTSA recall #16V078000February 10, 2016659,493 vehicles affected
air bags: frontal: driver side: inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
NHTSA recall #15V483000August 4, 2015415,825 vehicles affected
air bags: frontal
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA recall #11V312000June 6, 20114 vehicles affected
tires: pressure monitoring and regulating systems
Volkswagen is recalling certain model year 2012, cc vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "tire pressure monitoring system (TPMS)." the factory installed wheels and tires were replaced at the port with accessory wheels and tires that were not equipped with the proper TPMS sensors.
With the incorrect TPMS sensors, drivers will receive a constant warning from the tire pressure monitor system. The system alerts the driver but, due to incorrect TPMS sensors, the system cannot determine if the vehicle tires are properly inflated. This increases the risk that the vehicle will be driven with one or more underinflated tires, increasing the risk of a tire failure that may lead to a crash.
Remedy
Volkswagen will replace the TPMS sensors with the proper sensors to make the TPMS system of the vehicles compliant with FMVSS 138. As of june 1, 2011, Volkswagen has contacted all affected customers to schedule the repairs free of charge. Owners may contact Volkswagen at 1-800-822-8987.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2012 Volkswagen CC.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN