Your vehicle report
2015 Toyota Highlander
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 192
- Received Dec 2014 to Sep 2026
Owner reports
Most reported problems
- 1Rear door latch fails to open or close23 complaints · 12% of this vehicle’s complaints
- 2Infotainment screen ghost-touches and changes on its own18 complaints · 9.4% of this vehicle’s complaints
- 3Glass shatters or cracks without impact16 complaints · 8.3% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #15V144000Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Paint peels off roof and hoodFirst signal: Jul 2026 · Recent surge
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 17 crashes, 6 fires, 16 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
- Infotainment screen ghost-touches and changes on its own
- Vehicle catches fire from wiring
- Ignition key sticks or will not turn
1 more problem
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 27 |
| 2016 | 23 |
| 2017 | 21 |
| 2018 | 25 |
| 2019 | 21 |
| 2020 | 17 |
| 2021 | 12 |
| 2022 | 8 |
| 2023 | 8 |
| 2024 | 12 |
| 2025 | 5 |
| 2026 (to Oct 2026) | 12 |
| Total | 192 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Rear door latch fails to open or close | 23 | 12% | – | |
| Infotainment screen ghost-touches and changes on its own | 18 | 9.4% | – | |
| Glass shatters or cracks without impact | 16 | 8.3% | – | |
| Paint peels off roof and hood | 8 | 4.2% | 55.2× | BrakeNews flag · First signal: Jul 2026 · Recent surge Model estimate of a matched recall within 24 months: 0.4% |
| Tailgate or trunk latch fails | 8 | 4.2% | – | |
| Unintended acceleration despite braking | 8 | 4.2% | – | |
| Airbags fail to deploy in crashes | 7 | 3.6% | – | |
| Steering wheel seizes or locks suddenly | 7 | 3.6% | – | NHTSA recall #15V144000 |
| Vehicle catches fire from wiring | 5 | 2.6% | – | |
| Automatic transmission shifts unexpectedly or slips | 4 | 2.1% | – | |
| Exhaust smell enters cabin during acceleration | 4 | 2.1% | – | |
| Suspension clunking or rattling noise over bumps | 4 | 2.1% | – | |
| Power steering cuts out while driving | 4 | 2.1% | – | NHTSA recall #15V144000 |
| Side mirrors give poor rear visibility | 3 | 1.6% | – | |
| Seat belt fails to latch or retract | 3 | 1.6% | – | |
| Water leaks into cabin during rain | 3 | 1.6% | – | |
| Ignition key sticks or will not turn | 3 | 1.6% | – | |
| Frame rusts and corrodes through | 3 | 1.6% | – | |
| Headlights dim or fail at night | 3 | 1.6% | – | |
| Heated seat overheats and burns occupants | 3 | 1.6% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #15V144000March 13, 2015110,085 vehicles affected
steering: electric power assist system
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.
An unexpected loss of power steering increases the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2015 Toyota Highlander.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN