2014 Toyota FJ Cruiser

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #20V012000January 13, 20201,830,752 vehicles affected

  fuel system, gasoline: delivery: fuel pump

  Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

  If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

  Remedy

  Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

• NHTSA recall #15V081000February 10, 2015116 vehicles affected

  steering

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles manufactured August 7, 2013, to August 20, 2013. In the affected vehicles, the intermediate steering shaft which connects the steering wheel and the steering gear box may have an inadequate weld.

  If the intermediate steering shaft weld fails, there would be a loss of steering control, increasing the risk of a vehicle crash.

  Remedy

  Toyota will notify owners, and dealers will replace the intermediate steering shaft, free of charge. The recall began on March 6, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

• NHTSA recall #14V828000December 30, 20143,958 vehicles affected

  equipment

  Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.

  Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.

  Remedy

  SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.

• NHTSA recall #14V539000September 8, 20142,501 vehicles affected

  suspension: front: control arm: lower ball joint

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles equipped with an optional "Trail Teams Ultimate Edition" package, in which the front shock absorbers and springs were replaced at vehicle processing centers. In some of these vehicles the bolts which secure the front lower ball joint to the steering knuckle and/or the front suspension lower arm to the front cross member assemblies might have been tightened with insufficient torque when the front shock absorbers and springs were replaced during the installation process.

  In this condition, one or both bolts could become loose during driving and fall out. If both bolts fall out from the front lower ball joint or the front suspension lower arm, these components could detach from the steering knuckle or the front cross members, causing a loss of steering control, which could increase the risk of a crash.

  Remedy

  Toyota will notify owners of vehicles with the optional package installed, and dealers will inspect the torque of the bolts. If the bolts are found to be loose, dealers will retighten them to the proper torque. For any missing bolts, dealers will install new ones. The recall began on November 7, 2014. Owners may contact toyota at 1-800-331-4331.

• NHTSA recall #14V475000August 4, 201420,000 vehicles affected

  equipment: other: labels

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."

  If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.

  Remedy

  For the involved vehicles, overlay stickers to correct the tire placard will either be mailed to owners or provided to dealers for placement over the incorrect information on the placard. The recall is expected to begin in September 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Other model years

• 2007 593
• 2008 124
• 2010 66
• 2012 41
• 2014