Your vehicle report
2023 Toyota Corolla Cross
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 177
- Received Jan 2023 to Oct 2026
Owner reports
Most reported problems
- 1Engine suddenly shuts off while driving30 complaints · 17% of this vehicle’s complaints
- 2Headlights dim or fail at night11 complaints · 6.2% of this vehicle’s complaints
- 3Windshield wipers work intermittently or fail8 complaints · 4.5% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #25V040000Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Recall #23V864000Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Engine suddenly shuts off while drivingFirst signal: Mar 2023
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 6 crashes, 0 fires, 5 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 8 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
Airbags, belts & seats
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Month | Complaints |
|---|---|
| January 2023 | 6 |
| February 2023 | 3 |
| March 2023 | 23 |
| April 2023 | 16 |
| May 2023 | 16 |
| June 2023 | 7 |
| July 2023 | 4 |
| August 2023 | 9 |
| September 2023 | 9 |
| October 2023 | 11 |
| November 2023 | 3 |
| December 2023 | 8 |
| January 2024 | 8 |
| February 2024 | 4 |
| March 2024 | 3 |
| April 2024 | 2 |
| May 2024 | 5 |
| June 2024 | 3 |
| July 2024 | 1 |
| August 2024 | 0 |
| September 2024 | 3 |
| October 2024 | 0 |
| November 2024 | 3 |
| December 2024 | 3 |
| January 2025 | 1 |
| February 2025 | 1 |
| March 2025 | 0 |
| April 2025 | 0 |
| May 2025 | 1 |
| June 2025 | 1 |
| July 2025 | 3 |
| August 2025 | 1 |
| September 2025 | 6 |
| October 2025 | 1 |
| November 2025 | 0 |
| December 2025 | 0 |
| January 2026 | 1 |
| February 2026 | 0 |
| March 2026 | 2 |
| April 2026 | 1 |
| May 2026 | 2 |
| June 2026 | 1 |
| July 2026 | 1 |
| August 2026 | 1 |
| September 2026 | 0 |
| October 2026 | 3 |
| Total | 177 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Engine suddenly shuts off while driving | 30 | 17% | 5.5× | BrakeNews flag · First signal: Mar 2023 Model estimate of a matched recall within 24 months: 3.1% |
| Headlights dim or fail at night | 11 | 6.2% | – | |
| Windshield wipers work intermittently or fail | 8 | 4.5% | – | |
| Power steering cuts out while driving | 8 | 4.5% | – | |
| Steering wheel seizes or locks suddenly | 4 | 2.3% | – | |
| Automatic emergency braking applies without reason | 4 | 2.3% | – | |
| Frame rusts and corrodes through | 3 | 1.7% | – | |
| Unintended acceleration despite braking | 3 | 1.7% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #25V040000January 29, 20251,716 vehicles affected
air bags: frontal: driver clockspring/spiral cassette; steering: column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
NHTSA recall #23V864000December 20, 202312,575 vehicles affected
air bags: frontal; electrical system: instrument cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
NHTSA recall #23V480000July 12, 2023152,927 vehicles affected
air bags: frontal: driver clockspring/spiral cassette; steering: column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
NHTSA recall #23V384000May 30, 202396,007 vehicles affected
air bags: frontal; electrical system: instrument cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2023 Toyota Corolla Cross.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN