2004 Porsche Cayenne

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #22V656000August 30, 2022222,858 vehicles affected

  exterior lighting: headlights

  Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

  Remedy

  Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

• NHTSA recall #19V446000June 12, 201999,665 vehicles affected

  power train: automatic transmission: gear position indication (prndl)

  Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

  If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

  Remedy

  Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.

• NHTSA recall #17V576000September 20, 201750,145 vehicles affected

  fuel system, gasoline: delivery: fuel pump

  Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

  A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy

  Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.

• NHTSA recall #04V593000December 15, 200431,000 vehicles affected

  seat belts

  Certain passenger cars fail to comply with the requirements of federal motor vehicle safety standard no. 208, "occupant crash protection." all three rear seat positions and the front passenger position are equipped with seat belt retractors that have a locking feature which converts the retractor from an emergency locking retractor (elr) mode to an automatic locking retractor (alr) mode for the purposes of child restraint installation. The belt may deactivate the alr mode with certain child restraints.

  When involved in a crash, the child restraints may not be properly secured increasing the risk of injury or death to the seat occupant.

  Remedy

  Dealers will permanently install a clip in either of the affected rear outboard seat belts and provide an owner's manual insert. The clips will prevent unwarranted conversion from alr to elr mode with child seat installation. The recall began may 17, 2005. Owners should contact Porsche at 1-800-545-8039.

• NHTSA recall #04V231000May 17, 200419,175 vehicles affected

  seat belts: rear/other

  On certain passenger vehicles, the rear seat belt latch attachment bolt is insufficient riveted.

  In the event of a crash, the seat occupant may not be properly restrained increasing the risk of personal injury.

  Remedy

  Dealers will inspect the belt buckle latch and, if necessary, replace the latch. Owner notification began on june 1, 2004. Owners should contact Porsche at 1-800-545-8039.

• NHTSA recall #04V071000February 18, 20044,099 vehicles affected

  power train: automatic transmission

  Certain sport utility vehicles may have had a transfer case installed that could, due to changes in the housing casting, result in the oil pump rotation. Should this occur, oil starvation of the internal gears might result.

  Continued operation of the vehicle could result in a fracture of the transfer case housing. Incorrect torque would then be applied to the driven wheels or oil could leak and contact the tires.

  Remedy

  Dealers will inspect the transfer case housing and, if necessary, replace the transfer case. Owner notification began on may 3, 2004. Owners should contact Porsche at 1-800-545-8039.

Other model years

• 2004
• 2005 32
• 2006 41
• 2008 27
• 2011 30
• 2012 27
• 2013 40
• 2014 53
• 2016 40
• 2019 47