2000 Mercury Mountaineer

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #07V336000August 3, 20073,600,000 vehicles affected

  vehicle speed control

  On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.

  This could result in an underhood fire.

  Remedy

  Dealers will install a fused wiring harness. Owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. As soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. The recall began on august 13, 2007, and mailing completed by september 19, 2007. Owners may contact Ford at 1-888-222-2751.

• NHTSA recall #03V280000August 5, 2003448,005 vehicles affected

  vehicle speed control: cables

  On certain sport utility vehicles equipped with speed control and 4.0L sohc engines, if the strand cover on the speed control cable becomes flared at the end, the speed control cable may bind when the speed control is activated.

  The throttle return spring force may not be sufficient to overcome the binding condition when the speed control is disengaged. Braking function would be maintained though stopping distances may be increased.

  Remedy

  Dealers will inspect the speed control cable and, if necessary, replace it. Owner notification began august 29, 2003. Owners should contact Ford at 1-800-392-3673.

• NHTSA recall #03V281000August 5, 20031,552,880 vehicles affected

  seats: front assembly: recliner

  On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver's side high back seat, that attaches the seat recliner mechanism to the seat back frame, could fracture. If the bolt fractures and does not jam in the seat back frame, the seat back may recline until it makes contact with an object behind the seat, such as the second row seat cushion.

  The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash.

  Remedy

  Dealers will replace the driver seat upper bolt with a metal spacer and bolt. In addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. Owner notification began on august 29, 2003. Owners should contact Ford at 1-800-392-3673.

• NHTSA recall #00V228001August 18, 2000144,435 vehicles affected

  seat belts

  Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and mini vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."

  In the event of a vehicle crash, the occupant may not be properly restrained.

  Remedy

  Dealers will inspect the date code on certain seat belt buckles of your vehicle and replace all seat belt buckles that fall within the suspect date code range. Owner notification began october 26, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.

• NHTSA recall #00V179000July 5, 20002,300 vehicles affected

  air bags: side/window

  Vehicle description: 4-DOOR sport utility vehicles equipped with side air bags. The subject vehicles have a revised level side crash sensor that could deploy the side air bag if the ignition key is in the "run" position and the seatbelt webbing is forcibly extracted from a locked retractor with a jerking motion.

  Inadvertent side air bag deployment could cause personal injury to the seat occupant.

  Remedy

  Dealers will replace the side crash sensors with a revised design that will reduce the likelihood of an unexpected side air bag deployment.

• NHTSA recall #00V072000March 7, 2000208,903 vehicles affected

  electrical system: wiring: fuses and circuit breakers

  Vehicle description: multi-purpose vehicles equipped with 4.0L engines and all-time 4-WHEEL drive (A4WD) powertrains. The generic electronic module (gem) could experience a condition referred to as "lock-up" in which the gem controlled electronic functions (e.g., front windshield wipers, interior lights, 4X4 system, etc.) could not be turned on or, in some cases if the function is on, could not be turned off.

  An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash.

  Remedy

  Dealers will install a resistor in the gem circuit.

Other model years

• 1997 328
• 1998 236
• 1999 151
• 2000
• 2002 372
• 2003 152
• 2004 210
• 2005 82
• 2006 117
• 2007 81
• 2008 96