Your vehicle report
2004 Jeep Liberty
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 1,101
- Received Aug 2002 to Sep 2026
Owner reports
Most reported problems
- 1Ball joints wear out and fail192 complaints · 17% of this vehicle’s complaints
- 2Power window regulator fails and window drops91 complaints · 8.3% of this vehicle’s complaints
- 3Jeep Cherokee stalls while driving39 complaints · 3.5% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #18V278000Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
- Recall #13V252000Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 86 crashes, 39 fires, 72 people injured, 2 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
- Power window regulator fails and window drops
- Glass shatters or cracks without impact
- Rear door latch fails to open or close
1 more problem
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2002 | 1 |
| 2003 | 1 |
| 2004 | 36 |
| 2005 | 35 |
| 2006 | 157 |
| 2007 | 144 |
| 2008 | 32 |
| 2009 | 27 |
| 2010 | 58 |
| 2011 | 58 |
| 2012 | 73 |
| 2013 | 56 |
| 2014 | 185 |
| 2015 | 80 |
| 2016 | 38 |
| 2017 | 23 |
| 2018 | 27 |
| 2019 | 31 |
| 2020 | 17 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 5 |
| 2026 (to Oct 2026) | 1 |
| Total | 1,101 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Ball joints wear out and fail | 192 | 17% | – | NHTSA recall #06V288000 |
| Power window regulator fails and window drops | 91 | 8.3% | – | |
| Jeep Cherokee stalls while driving | 39 | 3.5% | – | |
| Glass shatters or cracks without impact | 32 | 2.9% | – | |
| Headlights dim or fail at night | 32 | 2.9% | – | |
| Airbags fail to deploy in crashes | 31 | 2.8% | – | |
| Rear door latch fails to open or close | 30 | 2.7% | – | |
| Vehicle catches fire from wiring | 30 | 2.7% | – | |
| Unintended acceleration despite braking | 27 | 2.5% | – | |
| Frame rusts and corrodes through | 21 | 1.9% | – | |
| Steering wheel seizes or locks suddenly | 17 | 1.5% | – | |
| Automatic transmission shifts unexpectedly or slips | 14 | 1.3% | – | |
| Steering wheel shakes violently at highway speed | 14 | 1.3% | – | |
| Tires blow out or tread separates | 13 | 1.2% | – | |
| Axle breaks while driving, wheel detaches | 13 | 1.2% | – | |
| Seat belt fails to latch or retract | 12 | 1.1% | – | |
| Steering wanders or pulls at highway speed | 12 | 1.1% | – | |
| Fuel tank or line leaks gasoline | 11 | 1.0% | – | NHTSA recall #13V252000 |
| Suspension struts and shocks wear out early | 10 | 0.9% | – | |
| Suspension clunking or rattling noise over bumps | 7 | 0.6% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #18V278000May 1, 2018239,904 vehicles affected
suspension: rear
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
NHTSA recall #13V252000June 19, 20131,560,000 vehicles affected
fuel system, gasoline: storage: tank assembly; structure
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
NHTSA recall #12V085000March 5, 2012346,900 vehicles affected
suspension: rear
In june 2012, Chrysler expanded this recall to include model year 2006 and 2007 Jeep Liberty vehicles, representing an additional 137,176 vehicles. This recall now concerns certain my 2004-2007 Jeep Liberty vehicles. The total number vehicles being recalled is now 346,900. These vehicles were manufactured from july 3, 2003 through june 29, 2007. The recall addresses those vehicles originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Some vehicles may be equipped with rear lower control arms that Can experience a rear suspension lower control arm fracture due to excessive corrosion due to application of road salts during winter weather conditions.
A fracture of the rear lower control arm may result in a loss of vehicle control and may lead to a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will replace the rear lower control arms on all affected vehicles originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, free of charge. The safety recall began on march 26, 2012. Owners may contact Chrysler at 1-800-853-1403.
NHTSA recall #06V288000August 3, 2006826,687 vehicles affected
suspension: front: control arm: lower ball joint
On certain trucks, the constant tension front lower ball joints may experience contamination. If the vehicle is operated for an extended period with this condition, the ball joint may eventually experience wear and looseness.
When the driver continues to operate the vehicle with this condition, the contamination Can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash.
Remedy
Dealers will replace the front lower ball joints free of charge. The recall began on september 11, 2006. Owners should contact daimlerchrysler at 1-800-853-1403.
NHTSA recall #04V337000July 8, 20041,600 vehicles affected
engine and engine cooling
On certain sport utility vehicles equipped with 3.7L engines only, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses.
Damage to the alternator wiring harness could result in an under hood fire.
Remedy
Dealers will add protective caps to the valve cover studs and re-route the affected wiring harness to provide clearance. Owner notification began on july 19, 2004. Owners Can contact daimlerchrysler at 1-800-853-1403.
NHTSA recall #04V111000March 4, 20042,875 vehicles affected
latches/locks/linkages: doors: latch
On some sport utility vehicles, certain remote keyless entry (rke) input may cause the body control module (BCM) software to actuate the door lock motors continuously.
This Can cause the lock motor bearings to overheat and seize. If this occurs, the door lock system will become inoperative.
Remedy
Dealers will inspect and replace, as necessary, the door latch assemblies and the BCM software will be updated. Owner notification began on may 10, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
NHTSA recall #04V048000February 3, 200496 vehicles affected
equipment: other: labels
On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.
The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.
Remedy
Owners will be provided with a corrected tire certification label. Owner notification began on march 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2004 Jeep Liberty.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN