Your vehicle report
2024 Hyundai Santa Cruz
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 35
- Received Nov 2023 to Jul 2026
Owner reports
Most reported problems
- 1Automatic transmission shifts unexpectedly or slips4 complaints · 11% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #24V412000Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Automatic transmission shifts unexpectedly or slipsFirst signal: Jun 2026
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 3 crashes, 0 fires, 3 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 1 listed problem by system.
Engine & powertrain
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Airbags, belts & seats
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Steering, suspension & tires
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Body, doors & glass
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Month | Complaints |
|---|---|
| November 2023 | 1 |
| December 2023 | 0 |
| January 2024 | 2 |
| February 2024 | 3 |
| March 2024 | 0 |
| April 2024 | 4 |
| May 2024 | 0 |
| June 2024 | 0 |
| July 2024 | 1 |
| August 2024 | 1 |
| September 2024 | 2 |
| October 2024 | 1 |
| November 2024 | 2 |
| December 2024 | 1 |
| January 2025 | 0 |
| February 2025 | 0 |
| March 2025 | 2 |
| April 2025 | 1 |
| May 2025 | 0 |
| June 2025 | 0 |
| July 2025 | 0 |
| August 2025 | 2 |
| September 2025 | 0 |
| October 2025 | 1 |
| November 2025 | 3 |
| December 2025 | 0 |
| January 2026 | 3 |
| February 2026 | 0 |
| March 2026 | 0 |
| April 2026 | 1 |
| May 2026 | 2 |
| June 2026 | 1 |
| July 2026 | 1 |
| August 2026 | 0 |
| September 2026 | 0 |
| October 2026 | 0 |
| Total | 35 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Automatic transmission shifts unexpectedly or slips | 4 | 11% | 6.7× | BrakeNews flag · First signal: Jun 2026 Model estimate of a matched recall within 24 months: 1.6% |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #24V412000June 5, 2024795 vehicles affected
steering: electric power assist system
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2024 Hyundai Santa Cruz.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN