2017 Grand Design Reflection

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #22V038000January 28, 202243,421 vehicles affected

  equipment: appliance: refrigerator

  Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

  An electrical arc increases the risk of a fire.

  Remedy

  Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

• NHTSA recall #20V362000June 19, 202022,797 vehicles affected

  electrical system: wiring

  Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.

  If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.

  Remedy

  Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.

• NHTSA recall #17V789000December 8, 20173,969 vehicles affected

  equipment: mechanical: integrated jack/leveler/stabilizer

  Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

  If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

  Remedy

  Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.

• NHTSA recall #16V717000October 7, 2016480 vehicles affected

  equipment: other: labels

  Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

  If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.

  Remedy

  Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.

• NHTSA recall #16V355000May 25, 20161,300 vehicles affected

  equipment: recreational vehicle/trailer: lpg systems: lines and fittings

  Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.

  If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.

  Remedy

  Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.

Other model years

• 2017
• 2022 27