2011 GMC Sierra

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #14V827000December 30, 201484,192 vehicles affected

  electrical system: ignition

  General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

  If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

  Remedy

  GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

• NHTSA recall #11V339000June 28, 2011739 vehicles affected

  steering: linkages

  Gm is recalling certain model year 2011CADILLAC escalade, escalade esv; Chevrolet silverado hd, silverado ld, suburban, tahoe; and Gmc Sierra hd, Sierra ld, yukon, and yukon xl vehicles. The intermediate steering shaft attaching bolts may not have been tightened to the proper specification.

  This could allow the joints to separate, and the driver could experience loss of steering increasing the risk of a crash.

  Remedy

  Gm dealers will inspect and ensure that the intermediate steering shaft bolts are tightened to the proper specification. The safety recall is expected to begin on or about july 13, 2011. Owners may contact Cadillac at 1-800-458-8006, Chevrolet at 1-800-630-2438 and Gmc at 1-866-996-9463.

Other model years

• 1992 30
• 1993 72
• 1994 190
• 1995 261
• 1996 246
• 1997 238
• 1998 190
• 1999 600
• 2000 443
• 2001 264
• 2002 249
• 2003 206
• 2004 188
• 2005 117
• 2006 53
• 2007 59
• 2008 68
• 2009 37
• 2010 34
• 2011
• 2012 29
• 2013 39
• 2014 101
• 2015 53
• 2017 61